SmarTone

SuperCare Unbundled Smartphone Plans

Monthly Fee Local Data Thereafter Charge
(on 'Advise and Consent'
basis)^		 Voice Mins
(Basic)		 Contract Term
HK$216 1GB HK$50/500MB 2,500 12 months
HK$256 2.5GB HK$50/500MB 3,000 12 months
HK$316 6GB HK$50/500MB 4,000 12 months

 

Add-on options to meet different needs of data lovers who have subscribed to the 6GB SuperCare Plan

More super-fast data

super-fast data

Data As Much As You Need

unlimited data

Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.

 

 

Data Roaming Dollars
Enjoy 13% off Data Roaming Dollars, which can be deducted from the daily rate of our "Upgraded" Roaming Data Day Plan or "Virtual WiFi Egg".
HK$36 / month
DataRoam Plan
The brand new SmarTone DataRoam Plans allow you to share your data in Hong Kong, Macau, China, Taiwan, Japan & Singapore at no extra cost! It’s the smartest option for business or leisure frequent travelers. For details, please click here.

 

Other services included: Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.

Subscription to designated mobile service plan / HomePhone+ can enjoy up to 9-Month Fee Waiver for Fibre Broadband service, when you also subscribe to Fibre Broadband service for your home.

  • At any time when the local data usage on a plan nearly reaches the monthly allowance, an SMS notification will be sent to the customer. The customer may reply to the SMS to purchase a top-up. If no top-up is purchased, data service will be suspended when the data usage has reached the allowance. Customer may purchase a top-up at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance.

    Any unused top-up local mobile data can be carried forward for free and can be used before the end of the next bill month. This is only applicable to designated service plans (1GB or above) with an “Advise & Consent” mechanism for the purchase of top-up data.

Terms and Conditions for these Plans

    SuperCare Unbundled Smartphone Plans:
  • Customers are required to pay an admin fee of HK$18/month.
  • Additional voice minutes charge HK$0.9/min.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Free intra SMS is available when using a phone to send local SMS to SmarTone customers.
  • Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • SuperCare Unbundled Smartphone Plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Subject to relevant terms and conditions. Please refer to T&C-T277 for details.

    • Flexi-switch For Designated Service Plans:
  • Only applicable to new customers or existing customers with a new line subscription to a designated Service Plan.
  • Flexi-switch allows customers to change to another designated Service Plan (“Switch”) once within the first 3 months from the date of activation of the service subscription under the contract made prior to the Switch (“Pre-Switch Contract”).
  • When the customer changes to a designated Service Plan under Flexi-switch (“Switch Contract”), the customer shall use the designated Service Plan for the remaining period of the Switch Contract (“Switch Contract Term”).
  • The applicable GoodCare Smartphone Plan for Flexi-switch includes GoodCare Smartphone Plan at a monthly fee of HK$88 only. Other GoodCare Smartphone Plans are not applicable for Flexi-switch.
  • (if applicable) FUP Unlimited Data Plan:
    If the Pre-Switch Contract carries a FUP Unlimited Data Plan but the Customer is not entitled to a FUP Unlimited Data Plan under the Switch Contract, the FUP Unlimited Data Plan under the Pre-Switch Contract will be automatically cancelled and the Customer will not be entitled to the FUP Unlimited Data Plan during the Switch Contract Term.
  • (if applicable) The selected services, rebates, extra local data and airtime offers and the special offers entitlements (including, but not limited to, quotas of Customer Smartphone and Tablet offer, SuperCare Unbundled Smartphone Plan’s designated smartphones and tablets at Unbundled Prices, accessories coupons and premium) of the Pre-Switch Contract will be superseded by the Switch Contract which the customer has changed to under Flexi-switch.
  • Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-T251  for details.

    • FUP Unlimited Data :
  • Only available to customers who have subscribed to a designated SuperCare Unbundled Smartphone Plan (6GB).
  • Customers opting for FUP Unlimited Data, the contract end date will be the same as the SuperCare Unbundled Smartphone Plan.
  • FUP Unlimited Data cannot be used in conjunction with Multi-SIM Plan, Tag-On SIM Plan and 10GB Add-on Local Data Plan.
  • Free WiFi service:
    i) Free WiFi service is available to a Customer who has subscribed to a designated FUP Unlimited Data Plan. 
    ii) Free WiFi service will be terminated if the Customer changes to other service plan.
    iii) Customers are required to register for WiFi service through our 24-hour service hotline 2880 2688.
    iv) WiFi service applies to designated WiFi hotspots provided by Y5 ZONE Limited  in Hong Kong only.
    vi) WiFi FAQ
  • FUP Unlimited Data is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network, and not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions ).
  • Subject to relevant terms and conditions. Please refer to T&C-T249  for details.

    • 10GB Add-on Local Data :
  • Only available to customers who have subscribed to a designated SuperCare Unbundled Smartphone Plan (6GB).
  • Customers opting for 10GB Add-on Local Data Plan, the contract end date will be the same as the SuperCare Unbundled Smartphone Plan.
  • 10GB Add-on Local Data Plan cannot be used in conjunction with Multi-SIM Plan, Tag-On SIM Plan and FUP Unlimited Data Plan.
  • 10GB Add-on Local Data Plan is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network.
  • Subject to relevant terms and conditions. Please refer to T&C-T250  for details.

    • Home Fibre Broadband Service Offer
  • Subscription to designated mobile service plan with the registration of Fibre Broadband service under the same account / Subscription to any HomePhone+ with the registration of ST Fibre Broadband under the same HKID is required.
  • The offer only applies to customers registering for broadband service at a designated resident address.
  • The number of monthly fee waiver depends on the Fibre Broadband’s service plan selected.
  • The waived monthly fee only includes basic Broadband Service, excluding entertainment pack.
  • The total waived monthly fee will be credited to the customer account over the contract period of the Service Plan. (Monthly rebate = The total waived monthly fee/30months)

    • General Terms and Conditions:
  • The minimum roaming data charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
  • All customers can enjoy a deposit waiver on 001 IDD, 1638 IDD and International Roaming Services.
  • The above offer cannot be used in conjunction with other promotional offers.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
  • All promotions and services above are subject to relevant terms and conditions, please visit our website for details.