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CHOOSE YOUR PLAN

4.5G FULL SPEED PLANS
4.5G FULL SPEED PLANS 4.5G BASIC PLANS 4.5G PLANS WITH PHONES
4.5G FULL SPEED PLAN 4.5G BASIC PLANS 4.5G PLANS WITH PHONES
Individual Family Viva 60+ SmarT Chillax Students Frequent Travellers Expats
Basic Unlimited Plan Student Plan Voice Only

Exclusive Privileges

Promotional Offers

Port-in Your Number to Enjoy

Apps & Services Offers

Data Top-up Options

Viva 60+ Exclusive

Full Speed Local Data

8  GB

+ Unlimited Data up to 768kbps
Perpetual $18 Admin Fee Waiver

HK$ 168
/Month

Unlimited

Voice Mins

24-Month

Contract

Choose this Plan
Exclusive Privileges

Perpetual $18 Admin Fee Waiver

Call Guard (Lite)
Protects you from phone scams

Free SmarTone Plus Membership

Promotional Offers
Port-in Your Number to Enjoy

FREE Mainland Mobile Number for the first 12 months

Apps & Services Offers
Data Top-up Options

5-day Asia Pacific Roaming Data Pass
HK$108 (Original Price: $340)

+HK$108/Month

OR

5-day China & Macau Roaming Data Pass
HK$98 (Original Price: $340)

+HK$98 /Month

OR

RoamFlex Data Pass- Worldwide
35GB Roaming Data allowance within contract periodΩ

+HK$68/month℧

OR

RoamFlex Data Pass- Asia Pacific
35GB Roaming Data allowance within contract periodΩ

+HK$38/month℧

OR

Existing customer can subscribe to one more plan and get free "10-Day Asia Pacific Roaming Data Pass" (Value $209)∆

The Pass offer is applicable to the new number. To enjoy this offer for your existing number, please visit our stores.

Why SmarTone?

SmarTone introducing 5S - an innovative new standard in telecommunications that goes beyond speed to enhance every customer's total mobile experience with peace of mind and caring services.
Speed | Stability | Seamlessness
Our Powerful Network brings you a fast and unlimited mobile experience
Security
We offer comprehensive mobile protection for your total peace of mind
Service
We provide the personal and attentive service you deserve

  • Perpetual $18 Admin fee waiver is only applicable to customer who subscribe to designated Viva 60+ Plan. The customer will be charged at the prevailing comparable fee if the customer changes to other service plans.

  • The special price $98 is equivalent to at 70% discounted value calculated based on the original price of 5 Days of Asia Pacific Virtual WiFi Egg ($68/day)

  • Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.

  • The special monthly fee HK$58 is calculated based on the original monthly fee HK$168 for Upgrade to Full Speed Unlimited Local Data, after a contract bonus of HK$110 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

  • Free for Call Guard (Lite Version) is calculated based on the original monthly fee HK$8, after a contract bonus of HK$8 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

  • (If applicable) Port In Subscription Offer: The customer can enjoy Easy number service per month in first 12-month during contract period when he/she successfully port-in from other mobile operators. Each service plan contract is entitled to this offer once only. At the end of the free service period for Easy number service, unless the customer gives not less than 30 days prior notice to terminate the service, the Company will continue to provide the service and the customer will be charged at the prevailing rate.

  • Full Speed Viva 60+ Plan: The special monthly fee HK$168 is calculated based on the original monthly fee HK$228 for Full Speed Viva 60+ Plan, after a rebate of HK$60 per month has been given to the customer. At the end of the rebate period, the customer will be charged at the prevailing comparable plan if the customer continues to use the service. Customer can enjoy the free upgrade of the unlimited data speed to 768kbps within the contract period. When monthly local data usage reaches 8GB, local data service continues but data speed will be at up to 768kbps, upgraded from up to 128kbps.

    Free upgrade to 768kbps unlimited data is calculated based on the original monthly fee HK$38, after a contract bonus of HK$38 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service. Subject to relevant terms and conditions.Please refer to T&C-T335 for details.

  • My Viva60+ Hours: Available at specified stores, weekdays and time periods only. Click here for the timetable.

  • For coverage details please click here.

  • The monthly fee HK$38 / HK$68 is calculated based on the original monthly fee HK$48 / HK$78, after a rebate of HK$10 / HK$10 per month has been given to the customer within contract period (The rebate is not applicable to Family Service Plan). Please click here for details of RoamFlex Data Pass service plan.

  • Designated existing customers with a new subscription or designated existing customers upgrade to a designated service plan.

Full Speed Viva 60+ Plan：
  • Applicant must be aged 60 or above. Each HKID no. or Passport no. can only subscribe to the Viva 60+ Plan once.
  • A fixed term contract is required.
  • Call duration is rounded up to full units for computation purposes. Each full unit is based on a per minute airtime.
  • Free intra SMS is available when using a phone to send local SMS to SmarTone customers.
  • Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • Full Speed Viva 60+ Plan is not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. However, if customer opts for FUP Unlimited Data, in addition to the above conditions, the plan will also not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box). If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Subject to relevant terms and conditions. Please refer to T&C-T332 for details.
FUP Unlimited Local Data
  • Only available to customers who have subscribed to a designated Full Speed Viva 60+ Plan.
  • Customers opting for FUP Unlimited Local Data, the contract end date will be the same as the Full Speed Viva 60+ Plan.
  • FUP Unlimited Local Data cannot be used in conjuction with Multi-SIM Plan, Tag-On SIM Plan and 10GB Add-on Local Data Plan.
  • Free WiFi service:
    i) Free WiFi service is available to a customer who has subscribed to a designated FUP Unlimited Local Data Plan
    ii) Free WiFi service will be terminated if the Customer changes to other service plan.
    iii) Customers are required to register for WiFi service through our 24-hour service hotline 2880 2688
    iv) WiFi service applies to designated WiFi hotspots provided by Y5 ZONE Limited in Hong Kong only.
    vi) WiFi FAQ
  • FUP Unlimited Local Data is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network, and not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions ).
  • Subject to relevant terms and conditions. Please refer to T&C-T249 for details.
Roaming Data Offer:
  • 5-day China Macau Roaming Data Pass / 5-day Asia Pacific Roaming Data Pass (“Offer”) is applicable for Viva 60+ Full Speed Plan customer only.
  • Each offer could be purchased maximum 10 times per Data Pass for each number.
  • Virtual WiFi Egg and Roaming service will be activated / switch on automatically upon purchasing this offer. For more details of Virtual WiFi Egg, please click here . For more details of Roaming service, please click here .
  • The offer needs to be used within 12 months from the day of successful purchase for using Virtual WiFi Egg. There is no limit on consecutive day.
  • (If applicable) Expiry date would be aligned to the latest purchased Roaming Data Pass when customer purchases more than one Roaming Data Pass.
  • (If applicable) The deduction sequence will be as follow when customer has purchased more than one Roaming Data Pass for different groups of destinations: 1) China/Macau Data Pass, 2) Asia Pacific Data Pass, 3) Europe, the USA and others destinations Data Pass.
  • The original day plan price will be charged if number of Roaming Data Pass’s days exceeded or usage at non-designated destinations. The remaining days of Roaming Data Pass will be automatically forfeited after the expiry date.
  • Offer cannot be used in conjunction with designated DataRoam services.
  • Offer cannot be used in conjunction with designated Greater Bay Area Easy Pack & China Macau Data Pack.
  • The above offer cannot be used in conjunction with other offers.
  • The company reserves the right to vary, modify or terminate the contents of this promotion, as well as to amend any of the relevant terms and conditions from time to time without prior notice. The company's decision and record shall be final in case of any dispute.
Call Guard (Lite Version)
  • Customer can enjoy free Call Guard (Lite Version) service within the contract period upon contract subscription of a designated Viva 60+ Plan.
  • At the end of the free service period, the Company will charge at the prevailing rate if the customer continues to use the service. The above offers will be forfeited if the customer changes to other service plans.
  • Subject to relevant terms and conditions. Please refer to T&C-V119 for details.
Easy Number Service:
  • Easy Number is only available for customers who have subscribed to the Company's monthly mobile service plan with a Hong Kong Identity Card. Applicants for this service must be the account holder of the company's monthly mobile service plan.
  • Each Hong Kong Identity Card holder can only subscribe to a maximum number of 3 Standard Plans of the Service, while each SmarTone mobile phone number registering with the same HKID holder can subscribe to one Standard Plan only. Each Standard Plan will be allocated one China mobile phone number. If a Customer registers more than 3 Standard Plans for this Service, SmarTone reserves the right to terminate the oversubscribed plan(s) and its China mobile number.
  • The Customer must agree with the arrangement of Registration of True Identity Information of users for China mobile numbers. For details, please refer to the relevant Terms and Conditions of this Service.
  • Subject to relevant terms and conditions. Please refer to T&C-V126 for details.
SmarTone Plus membership & privilege:
  • Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership. The membership offered depends on the service plan selected.
  • Fixed-term contract is required for designated membership tier.
  • SmarTone Mobile Communication Limited may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice.
  • Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.
RoamFlex Data Pass service plan:
  • The Customer shall use the RoamFlex Data Pass with Term total 24 months. The Term shall start from the service effective date.
  • On subscription of the RoamFlex Data Pass service plan, roaming data allowance and top-up of RoamFlex Data Pass data purchased under the RoamFlex Data Pass service plan within the contract period can be shared in designated destinations.
  • Unless otherwise specified by the Customer before the Term expired, the Term will be automatically extended at the prevailing service plan for successive periods of Term. The same terms and conditions of this service shall apply unless otherwise stated. The said automatic extension is subject to the final and absolute discretion of the Company at any times.
  • The Customer who subscribe RoamFlex Data Pass should also activate Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan at the same time. Please click here for details of Virtual WiFi Egg. Please click here for details of "Upgraded" Roaming Data Day Plan.
  • (Applicable to Family Plan) If the Customer of the Primary SIM Card subscribes the RoamFlex Data Pass, all mobile numbers under the designated Family plan should also activate Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan at the same time.
  • The remaining data entitlement of the RoamFlex Data Pass will be automatically forfeited after the Term expired. The new data allowance within contract period of RoamFlex Data Pass will be provided after the new Term / extended Term effective.
  • When the Customer is within the location of designated destinations and if the Customer’s accumulated RoamFlex Data Pass usage exceeds roaming data allowance within contract period and (if applicable) top-up of RoamFlex Data Pass data purchased, the Customer will be charged the original day plan price of Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan subscribed by the customer and according to the destination(s) for the thereafter roaming data usage.
  • When the Customer is within the location of any of the overseas destinations other than designated destinations, the daily roaming data usage will be charged with the original day plan price of Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan subscribed by the customer and according to the destination(s).
  • RoamFlex Data Pass cannot be subscribed in conjunction with China Macau Data Pack or Greater Bay Area Easy Pack.
  • (Applicable to Family Plan) RoamFlex Data Pass is only available to Primary SIM Card. All mobile numbers under the designated Family plan can enjoy the roaming data allowance within contract period under RoamFlex Data Pass upon subscription of the Primary SIM Card.
  • (If applicable) If the Customer purchased more than one Roaming Data Pass for different group destinations, deduction on usage of roaming data shall follow the following deduction sequence:
    • 1) Roaming data allowance under service plan (DataRoam Service/ Greater Bay Area Data Service/ ExtraCare Bay Area Plan/ SuperCare Bay Area/ Asia/ Worldwide Plan);
    • 2) RoamFlex Data Pass roaming data allowance;
    • 3) Roaming Data Pass (by daily);
    • 4) Data Roaming Dollars.
  • Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I044 for details.
10-day Asia Pacific Roaming Data Pass:
  • Virtual WiFi Egg and Roaming service will be activated / switched on automatically upon enjoying this offer. Please click here for details of Virtual WiFi Egg. For more details of Roaming service, please click here.
  • The offer needs to be used within 12 months from the day of activating this offer for using Virtual WiFi Egg at designated destinations.
  • Designated Asia Pacific destinations include China / Macau, Australia, Bangladesh, Cambodia, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam. Designated destinations and roaming partners may change from time to time.
  • There is no limit on consecutive day. The original day plan price will be charged if number of Roaming Data Pass’s days exceeded or usage at non-designated destinations.
  • (Family Plan) This offer is only available to main SIM mobile number under designated Family plan. After successful purchase, all mobile numbers under the plan should also activate / switch on Virtual WiFi Egg and Roaming service to enjoy 10-day Roaming Data Pass upon subscription from main SIM. If 2 mobile numbers under designated Family plan use the Roaming Data Pass at the same time, 2 days would be consumed from the Roaming Data Pass.
  • Offer cannot be used in conjunction with designated DataRoam services, Greater Bay Area Easy Pack & China Macau Data Pack.
  • Virtual WiFi Egg is subject to relevant T&C, please refer to T&C-I025 .
General Terms and Conditions:
  • Customers cannot enjoy this offer in conjunction with other offers.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
  • Subject to relevant terms and conditions.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.