Comprehensive Child Safety Protection
All-round Safety Smartphone Plan
Promotional Offer
Exclusive Privileges
Service Included
5G
Network
50GB
Local Data
24 Month
Contracts
Unlimited
Voice Mins
Free trial of exclusive Protection App
(Please choose 2 item(s))
FREE 12-Month Call Guard
(Value $216)
FREE 12-Month Kids CARE
(Value $696)
Handset & Accessory Voucher Offer
(Please choose 1 item(s))
$1,200 Handset & Accessory Voucher
FREE 4GB Chinese Mainland & Macau Data
500 Intra SMS
Voicemail
Call Forwarding
Call Number Display
Call Waiting
Conference Call
- HK$18/month admin fee waived
- Free 4GB Chinese Mainland & Macau Data (Chinese Mainland and Macau) per month
Subscription Offer:
- Only applicable to new customers / existing customers with a new subscription. Customer is required to subscribe a designated service plan, sign a designated fixed-term contract subscription.
- An advance payment of monthly fee and admin fee are required. The number of months of an advance payment, the extra data and/or free offers and/or the value of the premium depend on the contract subscription selected.
- Each new customer will only be entitled to any welcome subscription offer once only.
- Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract offers.
- The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.
All-Round Safety Smartphone Plan︰
- Applicant must be a student of registered kindergarten, primary or secondary schools in Hong Kong. Registration must be completed by a parent or guardian on their behalf. Valid student ID card / student handbook and HKID card / Passport must be presented upon registration for the Service Plan.
- An admin fee of HK$18/month and a fixed term contract are required. (if applicable)
- Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
- Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
- Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
- 5G service plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
- Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
- Plans cannot be used in conjunction with Data Roam Plan.
- Subject to relevant terms and conditions. Please refer to T&C-T383 for details.
12 Months Free trial for Kids CARE:
- Customers must register for the Kids CARE service using an activated mobile number under an eligible All-Round Safety Smartphone Plan in order to enjoy this offer. Each customer can only enjoy this offer once per account. A 12-month service contract is required. Monthly fee rebate of $58 will be credited within contract period. If the customer terminates this services within contract period, the rebates of remaining months and other offers (if any) will be automatically cancelled. After the expiry of the contract, the customer will be charged at the prevailing original monthly fee of the service if the customer continues to use the service. Subject to relevant terms and conditions. Please refer to Additional T&C-V171, T&C for Kids CARE Application Statement of Rights Relating to the Use of Children's Data for details.
12 Months Free Call Guard service offer:
- Customer is required to sign up for a 12-month contract. Monthly fee rebate of $25 will be credited in the first 12 bill months within the contract period. After the expiry of the contract, the customer will be charged at the prevailing original monthly fee of the service if the customer continues to use the service. Subject to relevant terms and conditions. Please refer to T&C-V150 for details.
Free 4GB per month Chinese Mainland & Macau Roaming Data Pack:
- The Free 4GB per month Chinese Mainland & Macau Roaming Data Pack ("the Package") is calculated based on the original monthly fee HK$118, after a rebate of HK$118 per month has been given to the customer within contract period. The monthly 4GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically.
- Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041
).
HK$1,200 Handset & Accessory Voucher:
- Customers can enjoy Handset and Accessories Discount Offer for designated handset and accessory purchase upon subscription of a designated 5G service plan under fixed-term contract. The amount of the discount offer to be given will depend on the contract subscription selected by the customer. Customer is required to purchase designated handset and accessory at the prevailing Recommended Retail Price at the Company's stores. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the discount offer for one transaction only and can enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase.
Upgraded Back-to-Front SmarTone Screen Replace™:
- SmarTone Screen Replace™ is provided by Avo Insurance Company Limited and Sun Hung Kai Properties Insurance Limited (collectively "Avo").
- Upon accidental physical damage of the designated Smartphone/Wearable devices screen and/or its back cover, Avo will reimburse the cost of screen/ back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace. The reimbursement is subject to submission by the customer of the official invoice (must include the IMEI number of the device) from the manufacturer or its authorised repair centres as stipulated by Avo. The maximum amount of the smartphone reimbursement is HK$3,000 per claim. The maximum amount of the wearable device reimbursement is HK$1,500 per claim.
- The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the designated handset/Wearable devices screen as well as back cover, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the manufacturer or its authorised repair centres, as stipulated by AVO, offer a replacement as the only option for repair, Avo may exercise discretion and will reimburse up to 60% on the cost of replacement, subject to the maximum limit per device. The reimbursement percentage can vary from time to time and Avo's decision on the validity for reimbursement is absolute and final.
- Subject to relevant terms and conditions. Please refer to T&C-v154
for details.
SmarTone Membership Programme and Privilege︰
- Customers who subscribe or renew a designated mobile service plan will become either (i) a SmarTone PRIORITY member, with membership period is the same as that designated contract period; or (ii) a SmarTone Member, with lifetime validity.
- Fixed-term contract is required for SmarTone PRIORITY or SmarTone Members.
- The Company may terminate or change the terms and conditions of SmarTone Membership Programme at any time without prior notice.
- Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.
General Terms and Conditions:
- Each designated contract subscription is entitled to the above offer once only. SmarTone reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract / upgrade offers. SmarTone reserve the right to terminate or suspend the Offer or the entitlement to the Offer without notice if (a) it is in the opinion of SmarTone providing the Offer would cause it to be in breach of any applicable law, requirement of any competent authority or internal policy; (b) the Eligible Customer’s mobile service with SmarTone has been suspended or otherwise terminated; (c) SmarTone discovers or reasonably suspects that (i) any information which the Eligible Customer provides is inaccurate, incomplete, false or misleading in any respect; and/or (ii) the Eligible Customer might have participated in any illegal, fraudulent, suspicious, deceptive, abusive or unfair behaviours or reselling or otherwise breaching the terms and conditions of SmarTone or applicable laws and regulations; (d) eligible customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription. If SmarTone believes that any Eligible Customer has acted in an abusive manner, SmarTone may terminate their entitlement to enjoy the Offer. SmarTone has the right to charge the full amount of the offer without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. SmarTone shall in no event be responsible for anything arising from any unauthorized use to any Eligible Customer’s SmarTone mobile service account at any given time including any fees or charges so incurred and shall in no event be liable for any suspension or termination of the Offer. SmarTone reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.
Monthly fee HK$159 is based on the original monthly fee HK$208 for 5G Student Plan, after a rebate of HK$49 per month credited to the customer during the contract period. After expiry of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.
- Customers can enjoy HK$1,200 Handset & Accessory Voucher Offer for designated handset and accessory purchase upon subscription of a designated All-Round Safety Smartphone plan under fixed-term contract.
- #Customer is required to purchase designated handset and accessory at the prevailing Recommended Retail Price at the Company's stores, and a prepayment of service fee HK$1,100 is required.
The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The free Mainland China & Macau Data Service is calculated based on the original monthly fee $118, after a rebate of $118 per month has been given to the customer within contract period.
- Thereafter charge for local data HK$30/5GB or HK$60/5G Unlimited Data (data speed up to 1Mbps) will be charged on 'Advise and Consent' basis. 'Advise and Consent' basis: At any time when the local data usage on a plan nearly reaches the monthly allowance, an SMS notification will be sent to the customer. The customer may reply to the SMS to purchase a top-up that will be valid until the end of this bill month. If no top-up is purchased, data service will be suspended when the data usage has reached the allowance. Customer may purchase a top-up at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance. (if applicable)
Administration Fee Waiver Offer: Customer can enjoy Administration Fee Waiver offer starting from the first bill month within the contract period; the period between service activation day and first bill day will be charged on a pro-rate basis based on the original charge. Administration Fee Waiver offer is calculated based on the original HK$18 per month, after a rebate of HK$18 per month has been given to the customer within the contract period. At the end of the rebate period, the customer will be charged at the prevailing Administration Fee if the customer continues to use the service.
Other services included: 500 Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.
Monthly
HK$ 159
Comprehensive Child Safety Protection
All-round Safety Smartphone Plan
| Monthly | Prepayment | |
|---|---|---|
| Total | HK$159 | HK$208 |