Subscription Offer:
- Only applicable to new customers / existing customers with a new subscription. Customer is required to subscribe a designated service plan, sign a designated fixed-term contract subscription.
- An advance payment of monthly fee and admin fee are required. The number of months of an advance payment, the extra data and/or free offers and/or the value of the premium depend on the contract subscription selected.
- Each new customer will only be entitled to any welcome subscription offer once only.
- Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract offers.
- The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.
All-Round Safety Smartphone Plan︰
- Applicant must be a student of registered kindergarten, primary or secondary schools in Hong Kong. Registration must be completed by a parent or guardian on their behalf. Valid student ID card / student handbook and HKID card / Passport must be presented upon registration for the Service Plan.
- An admin fee of HK$18/month and a fixed term contract are required. (if applicable)
- Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
- Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
- Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
- 5G service plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
- Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
- Plans cannot be used in conjunction with Data Roam Plan.
- Subject to relevant terms and conditions. Please refer to T&C-T383 for details.
12 Months Free trial for Kids CARE:
- Customers must register for the Kids CARE service using an activated mobile number under an eligible All-Round Safety Smartphone Plan in order to enjoy this offer. Each customer can only enjoy this offer once per account. A 12-month service contract is required. Monthly fee rebate of $58 will be credited within contract period. If the customer terminates this services within contract period, the rebates of remaining months and other offers (if any) will be automatically cancelled. After the expiry of the contract, the customer will be charged at the prevailing original monthly fee of the service if the customer continues to use the service. Subject to relevant terms and conditions. Please refer to Additional T&C-V171, T&C for Kids CARE Application Statement of Rights Relating to the Use of Children's Data for details.
12 Months Free Call Guard service offer:
- Customer is required to sign up for a 12-month contract. Monthly fee rebate of $25 will be credited in the first 12 bill months within the contract period. After the expiry of the contract, the customer will be charged at the prevailing original monthly fee of the service if the customer continues to use the service. Subject to relevant terms and conditions. Please refer to T&C-V150 for details.
SmarTone Membership Programme and Privilege︰
- Customers who subscribe or renew a designated mobile service plan will become either (i) a SmarTone PRIORITY member, with membership period is the same as that designated contract period; or (ii) a SmarTone Member, with lifetime validity.
- Fixed-term contract is required for SmarTone PRIORITY or SmarTone Members.
- The Company may terminate or change the terms and conditions of SmarTone Membership Programme at any time without prior notice.
- Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.
General Terms and Conditions:
- Each designated contract subscription is entitled to the above offer once only. SmarTone reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract / upgrade offers. SmarTone reserve the right to terminate or suspend the Offer or the entitlement to the Offer without notice if (a) it is in the opinion of SmarTone providing the Offer would cause it to be in breach of any applicable law, requirement of any competent authority or internal policy; (b) the Eligible Customer’s mobile service with SmarTone has been suspended or otherwise terminated; (c) SmarTone discovers or reasonably suspects that (i) any information which the Eligible Customer provides is inaccurate, incomplete, false or misleading in any respect; and/or (ii) the Eligible Customer might have participated in any illegal, fraudulent, suspicious, deceptive, abusive or unfair behaviours or reselling or otherwise breaching the terms and conditions of SmarTone or applicable laws and regulations; (d) eligible customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription. If SmarTone believes that any Eligible Customer has acted in an abusive manner, SmarTone may terminate their entitlement to enjoy the Offer. SmarTone has the right to charge the full amount of the offer without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. SmarTone shall in no event be responsible for anything arising from any unauthorized use to any Eligible Customer’s SmarTone mobile service account at any given time including any fees or charges so incurred and shall in no event be liable for any suspension or termination of the Offer. SmarTone reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.