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  • FAQ
  • Contact Us
  • 4.5G Service Plans
  • Learn More about MB/ GB

常見問題

1.

What Data Plans can I choose for my iPad?
We have HK$108/mth for 250MB; HK$218/mth for 2GB. When your data consumption nears the data allowance limit, you can purchase Top-up HK$50/500MB . Click here for details.

2.

Can I enjoy WiFi service if I subscribe to a Data Plans for iPad?
Yes. Our Data Plans for iPad provide access to WiFi hotspots provided by Y5 ZONE Limited in Hong Kong only.

3.

Where can I use WiFi Service? How many hotspots are available?
WiFi Service is provided by Y5 ZONE Limited with a total of 6,500 access points across Hong Kong (including designated coffee shops, restaurants and major shopping centres). Please click https://www.y5zone.net/en/hotspot for more specific details of our WiFi hotspots.

4.

How can I subscribe to Data Plans for iPad?
You may visit our store or call 2880 2688 for enquiry.

5.

Can I use Data Plans for iPad overseas?
Registration is required for data roaming service. Standard roaming data rate will be applied or you can choose our "Upgraded" Roaming Data Pack for a more economical alternative.

6.

What happens if I use up all the data in my plan?
When your data consumption nears the data allowance limit you will receive an SMS or an email to advise of this. You may reply to any one of these notifications to purchase a top-up and this top-up is effective immediately.

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