5G Subscription Offer:
- Only applicable to new customers whose identity document has not subscribed any postpaid mobile service in the past 3 months. A designated service plan with 24-month contract subscription and an admin fee of HK$18 per month are required.
- An advance payment of monthly fee and admin fee are required. The number of months of an advance payment, the extra data and/or free offers and/or the value of the premium depend on the contract subscription selected.
- Each new customer will only be entitled to any welcome subscription offer once only.
- Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract offers.
- The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.
5G SIM Only Monthly Plan:
- 24-month contract subscription and an admin fee of HK$18 per month are required.
- Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
- Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
- Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
- 5G service plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
- Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
- Plans cannot be used in conjunction with DataRoam Plan.
- Subject to relevant terms and conditions. Please refer to T&C-T342
for details.
"Mainland China and Macau Data Pack":
- The "Mainland China and Macau Data Pack" monthly 2GB/ 10GB data allowance can be used in Mainland China and Macau, only available for existing customers of the Company's designated monthly mobile service plan. Customers (users of all main and add-on SIMs under the same service plan) should activate "Data Roaming Day Pass" or "Upgraded" Roaming Data Day Plan at the same time. When the Customer is located in the areas of mainland China and Macau and the data usage has exceeded the monthly allowance of Mainland China and Macau Data Pack and the carried forward data allowance (if applicable), please check with our store assistants for the details about the arrangements of the thereafter usage and charges. (If applicable) Customer can enjoy the roaming voice service at a special price ("The Voice Offer") in specific destinations for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial each month. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Voice Offer is only applicable to Primary SIM Card.
- Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I041
.
Upgraded Mainland China & HK 1 Card 2 Numbers Service Plan:
- Choosing the Upgraded "Mainland China & HK 1 Card 2 Numbers" Service Plan requires signing a contract with the same period as the monthly rate plan. The Upgraded "Mainland China & HK 1 Card 2 Numbers" Service Plan is priced at HK$48 per month, with a monthly deduction of HK$48 as a rebate during the contract period, resulting in an actual monthly fee of HK$0. After successfully purchasing this package, customers can use the free voice minutes provided by this package within the valid period, including incoming calls in Mainland , making direct roaming calls to local numbers and to Hong Kong. The subsequent call charges will be HK$1.3 per minute. Standard roaming charges will apply for usage in other destinations or when using other roaming voice services. Within the valid period, customers can also enjoy the first 10 designated SMS messages free of charge each month. T&C apply (T&C-I017).
Talk Freely Pack Service:
- Only available to customer who has subscribed to a designated Service Plan.
- The available designated apps will be updated and amended from time to time. Please ask our store assistants or visit the Company website for details.
- The designated apps are provided by a third supplier. The content and the settings of those apps may change from time to time without any notice. The Company makes no representation or guarantee as to the quality and availability of the services or information provided by the third suppliers.
- The Talk Freely Pack Service Plan does not include the subscription fee and other items / service purchased by the designated apps.
- (If applicable) Upon the subscription of the designated Family Service Plan / designated 5G service plan with the Talk Freely Pack Service Plan, all mobile numbers under the Plan can enjoy the Talk Freely Pack Service.
- The local data speed under the Talk Freely Pack Service Plan follows the Specified Service Plan subscribed by the Customer.
- For any Customer who subscribes the Specified Service Plan with a designated data speed, when monthly local data usage reaches the specified data usage under the Specified Service Plan, local data service of the Specified Service Plan and the Talk Freely Pack Service Plan continues but data speed will be at up to the designated data speed under the Specified Service Plan, data service experience may be affected.
- Subject to relevant terms and conditions. Please refer to T&C-T340 for details.
SmarTone Plus membership & privilege:
- Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months.
- For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded.
- Fixed-term contract is required for designated membership tier.
- The Company may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice.
- Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.
SmarTone x The Point Program:
Unlimited Local Data:
- Only available to customers who have subscribed to a designated 5G service plan contract subscription.
- When monthly data usage reaches the plan's data allowance, data service continues with data speed up to 1Mbps in 5G network, the thereafter data speed depends on the contract subscription of the service plan selected.
- Unlimited Local Data is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network, and not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions ).
- Subject to relevant terms and conditions. Please refer to T&C-T344 / T&C-T365 for details.
35GB Mainland China & Asia Pacific Roaming Data:
- The Customer shall use the “RoamFlex Data Pass” for the period specified in the Sales and Services Agreement. The erm shall start from the service effective date. “Data Roaming Day Pass" or “Upgraded” Roaming Data Day Plan should be activated at the same time. The remaining data entitlement of the “RoamFlex Data Pass” will be automatically forfeited when the Term expires. If the Customer’s accumulated “RoamFlex Data Pass” usage exceeds roaming data allowance within contract period and top-up “RoamFlex Data Pass” data is purchased, or if the Customer is located in any overseas destination(s) other than designated destinations, the Customer will be charged the original day plan price under the “Data Roaming Day Pass” or “Upgraded” Roaming Data Day Plan subscribed, depending on the fee(s) to be charged in specific location(s). “RoamFlex Data Pass” subscription is only available to Main SIM mobile number. Customers of Main SIM and Add-on SIM under the designated plan can all enjoy the roaming data allowance within contract period under “RoamFlex Data Pass”. (If applicable) Customer can enjoy the roaming voice service at a special price (“The Voice Offer”) in specific destinations for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Voice Offer is only applicable to Primary SIM Card. Terms and conditions apply T&C-I044.
General Terms and Conditions:
- Customers cannot enjoy this offer in conjunction with other offers.
- This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
- Subject to relevant terms and conditions.
- The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
- Each < New Customer will only be entitled to any subscription welcome offer once only. Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract offers. The above offers will be forfeited if the customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription, and the Company has the right to charge the full amount of the gift without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.
< “New Customer” means customer whose identity document (HKID or passport no.) has not been registered for any postpaid mobile service with SmarTone in the past 3 months.
