Banking & Finance


The proliferation of digital, social and mobile usage has transformed how consumers shop. Now they expect a seamless shopping experience across channels. To stay competitive, retailers need to offer an integrated brand and shopping experience from online to offline. In addition, retailers face significantly rising business costs, mainly from rent and salaries; a more efficient operation will help reduce these costs.

Our innovative retail technologies help you deliver a seamless shopping experience to enhance customer engagement and drive sales. We can also help you improve operation efficiency to reduce costs:

contact our account manager

Why SmarTone?

Corporate Story of Swarovski

SmarTone Guest Wi-Fi across all Swarovski stores gives customers an amazing shopping experience.

'SmarTone understands the needs of Swarovski as well as our customers and provides the most comprehensive and suitable ICT solutions. Besides increasing customer satisfaction, it also helps to grow the business of Swarovski.'

Charis Tam
Managing Director, Consumer Goods Business
Hong Kong, Macao & Taiwan

Corporate Story of Toys’R’Us

As a trusted End-to-End ICT Solution Partner, SmarTone strives to exceed Toys’R’Us’ expectations by providing seamless connectivity with great resilient capability.

'SmarTone really gives us that end-to-end solution, which we believe gives us a competitive advantage that we’re looking for.'

Jo Hall
Chief Commercial Officer
(Greater China & Southeast Asia)

Fast, stable and reliable network for daily operation

  • Provide seamless network system with resilient capability
  • Run marketing and sales activity smoothly with reliable connectivity
  • Stay connected with customers to ensure high customer service standard
  • Deal with transactions in multi locations efficiently



Integrated shopping experience for enhanced customer engagement and better sales performance

  • Know when customers are nearby your stores and send marketing messages to drive footfall
  • Enable your retail sales staff to engage with customers while accessing information on product and promotion through mobile
  • Reach out to customers with targeted advertisement and marketing messages on their mobile
  • Enhance efficiency and provide flexibility for customers to pay
  • Track consumption behaviour to better understand customer preferences, to better engage customers and increase sales

More efficient work operations to reduce costs

  • Eliminate time and manpower through a scalable electronic shelf labels solution that updates and tracks price tags across different locations in real-time via an easy-to-use web portal
  • Improve productivity across multiple locations with mobile intranet apps for training and information dissemination
  • Improve collaboration between staff with an exclusive, secure corporate instant messaging service for large organisations