Comprehensive Customer Support
Expert Technical Support
Professional Operational Support

Comprehensive Customer Support

With the end-to-end service provided by our experienced and dedicated client servicing team, your needs are well-taken care of so you can focus on managing your business.

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Dedicated Client Servicing Team

Our experienced client servicing team understands your business needs and provides end-to-end support on account management. What’s more, our multilingual call centre is there to serve you 24 hours a day, 7 days a week.

Full Migration Support

We provide end-to-end implementation support to meet your different migration needs - including data migration, system migration and service provider migration - so that minimal resources are required from you. Our onsite migration team will manage everything from planning and scheduling to reporting, so the migration process is smooth and hassle free.

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Priority Service to Senior Executives

Personal support is provided to senior executives to ensure an outstanding experience. Support includes one-on-one handset training and device-related support, such as data transfer service and personal information backup.

End User Training

Dedicated training is provided to ensure thorough understanding of the services you have subscribed to. End users can obtain practical knowledge on daily operations and have their enquiries answered by our professional trainers.

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Usage and Spending Alerts

To avoid unexpected spending, designated staff can receive alerts when there is unusual usage and spending on their accounts. Roaming usage thresholds can be promptly adjusted, to enable flexible administrative arrangements.