We provide emergency contacts and information for major countries. These include emergency numbers, credit card global assistance hotlines, airline hotlines, contact details of tourist offices, HKSAR rep offices, embassies and consulates, HKSAR government 24-hour assistance hotline and SmarTone 24-hour service hotline.
Yes, you will need to pay for roaming. Please click here for coverage and charges.
Sorry, this service only provides emergency contacts and information. For local shopping or dining information, we recommend seeking assistance from your hotel concierge or local tourist offices.
Travel Assist can be used on any smartphone or feature phone with an active data plan.