Yes. hmv OLEGOK can be used on WiFi and mobile network.
No. You can only sign in to hmv OLEGOK on one mobile device at any one time.
You may call hmv OLEGOK Customer Service Hotline: 82268216 for assistance.
(Service Hours: 9:00 – 18:00 on Monday to Friday and 9:30 – 12:30 on Saturday)
No, as long as your mobile device has enough internal memory.
No. Downloaded songs can only be played via the app and cannot be copied to another mobile device.
hmv OLEGOK can be used on smartphones and tablets running iOS 9.3 or above and Android™ 4.1 or above.
(supporting the resolution of 1920x1080, 1280x720 and 1024x768).
It may be due to:
1. Lots of background tasks or apps running, so you should terminate them before using hmv OLEGOK
2. Lots of music videos are waiting to be downloaded, so you should wait till all the download are completed.
Yes. You can use hmv OLEGOK locally and abroad. If you browse hmv OLEGOK content, stream or download music tracks while abroad, standard roaming data charges will apply. Please click here for details. In addition, you can also utilise the offline mode in hmv OLEGOK app to have fun with the downloaded songs.