7 Star Apps & Services
Fun and Entertainment
Information Services
Mobile Internet

e-Care Link

Service Service Fee*
e-Care Link Service HK$168 / month
12-month contract
(Free Octopus Remote x 1)


In addition to the service fee, usage of this service will incur voice and data. They will be deducted from relevant subscribed service plans and charged at the applicable thereafter fee. Alternatively, it will be charged based on standard voice and data charges.

Terms and Conditions for this Service

  • This service is available exclusively to SmarTone customers.
  • This Service can only be used on designated smartphones running iOS 7.1 or above and Android™ 4.0 or above. For the full list of supported devices, please click here.
  • To utilise the Service, you are required to subscribe to the e-Care Link Service, to successfully download and install the e-Care Link App and pair the smartphone with the e-Care Link Service Octopus Remote via Bluetooth.
  • Within 3 days of service becoming effective, the SCHSA will directly contact the service user to arrange for technical staff to provide activation services at the service user’s premises.
  • e-Care Link is owned and operated by the SCHSA. For terms and conditions of this service, please click here (Chinese only).
  • Subject to relevant terms and conditions. Please refer to T&C-V102 for details.