Subscribe to a 4.5G Full Speed Individual Plan with a monthly fee as low as $158, with FREE Double Local Data, up to 50% off^ for in demand smartphones with Upgraded Back-to-Front “SmarTone Screen Replace™” and the powerful AI SmarTrade Trade-in service!
Free Mainland China Mobile Number for the first 12 months (Value: HK$18/month)
^ Up to 50% discount refers to the offer which customer purchases a HTC U19e at a discount price ($1,698) on the prevailing Recommended Retail Price ($3,398) upon a contract subscription of a designated SIM Only SuperCare Smartphone Plan (2.5GB).
++ SmarTone is the only authorized seller of HTC U19e among Hong Kong mobile network operators.
# Thereafter charge for local data $50/1GB will be charged on 'Advise and Consent' basis.
+ For subscription of Services Plans at a monthly fee of HK$228 / HK$298/ HK$438, China and Macau data usage of the Greater Bay Area Data Service is calculated based on the usage of the designated monthly service plan with Greater Bay Area Data Service (0.5GB/ 0.5GB / 0.5GB per month) and on the extra China and Macau data usage of the Greater Bay Area Data Service (0.5GB / 2GB/ 3.5GB per month) during contract period. After the contract expire, the extra China and Macau data usage of the Greater Bay Area Data Service will be canceled.
'Advise and Consent' basis: At any time when the local data usage on a plan nearly reaches the monthly allowance, an SMS notification will be sent to the customer. The customer may reply to the SMS to purchase a top-up. If no top-up is purchased, data service will be suspended when the data usage has reached the allowance. Customer may purchase a top-up at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance. Any unused top-up local mobile data can be carried forward for free and can be used before the end of the next bill month. This is only applicable to designated service plans (1GB or above) with an "Advise & Consent" mechanism for the purchase of top-up data.
* Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.
** The special monthly fee HK$58 is calculated based on the original monthly fee HK$168 for Upgrade to Unlimited Local Data, after a contract bonus of HK$110 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.
(If applicable) Port In Subscription Offer: The customer can enjoy Easy number service per month in first 12-month during contract period when he/she successfully port-in from other mobile operators. Each service plan contract is entitled to this offer once only. At the end of the free service period for Easy number service, unless the customer gives not less than 30 days prior notice to terminate the service, the Company will continue to provide the service and the customer will be charged at the prevailing rate.
Free WiFi service is available to a Customer who has subscribed to a designated FUP Unlimited Local Data Plan.
Other services included: Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.
SmarTone Screen Replace™ is restricted to covering the repair or replacement cost of accidental physical damage of the smartphone screen and/or its attached LCD panel.
Only applicable to new customers / existing customers with a new subscription or designated existing customers with contract subscription of a designated SuperCare Smartphone Plan. 30-month contract subscription and an admin fee of HK$18 per month are required.
Customers can purchase a designated smartphone model at Crazy Handset Price. An Offer Prepayment is required. The Handset Price, the Offer Prepayment amount, the extra data and/or free offers and/or the value of the premium depend on the contract subscription selected.
Customer with a designated service plan contract subscription can purchase a designated smartphone model at Crazy Handset Price at the Company’s stores. The Customer must purchase the designated smartphone at the Crazy Handset Price at the time of signing the designated service plan contract, no alteration is allowed once confirmed.
The offer provides the designated smartphones at a discount on the prevailing Recommended Retail Price.
An Offer Prepayment is required. The Handset Price and the Offer Prepayment amount depend on the smartphone model and the contract subscription selected. The Offer Prepayment will be credited to the customer during the contract period. The Customer shall not be entitled to the Credit Amount or any balance thereof if change to new service plan. The Credit Amount cannot be exchanged for cash.
The available smartphones will be updated and amended from time to time. For details, please ask our store assistants.
Each designated contract subscription is entitled to Crazy Handset Price once only. Crazy Handset Price cannot be used in conjunction with other smartphone offers.
Customers who purchase the designated smartphones can enjoy 12 months’ Upgraded Back-to-Front SmarTone Screen Replace™ for free.
Subject to relevant terms and conditions. Please refer to T&C-T311 for details.
SuperCare Smartphone Plan:
Customers are required to pay an admin fee of HK$18/month.
Additional voice minutes charge HK$0.9/min.
Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
Free intra SMS is available when using a phone to send local SMS to SmarTone customers.
Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
All SIM only SuperCare Smartphone Plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
Subject to relevant terms and conditions. Please refer to T&C-T263 for details.
Extra Double-up Local Data Offer:
Only available to customers who subscribe to the designated SuperCare Smartphone Plan.
Customers can enjoy extra double-up local data within the contract period. The extra local data is equivalent to the local data allowance of the service plan at the time of subscription. The extra local data under this offer will be forfeited if the Customer changes to other service plans.
The extra local data cannot be used in conjunction with DataRoam Plan.
Each service plan is entitled to the offer once only.
Greater Bay Area Data Service:
(If applicable) Specific customer can enjoy extra China and Macau data usage of the Greater Bay Area Data Service during contract period. Extra China and Macau data usage of the Greater Bay Area Data Service can be shared in China and Macau. Any balance of unused extra China and Macau data usage cannot be carried forward and will be voided at the end of each month.
On subscription of the Greater Bay Area Data Service, monthly data allowance of Greater Bay Area Data Service data can be shared in China and Macau.
The Customer who subscribe Greater Bay Area Easy Pack should also activate Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan at the same time. Please click here for details of Virtual WiFi Egg. Please click here for details of “Upgraded” Roaming Data Day Plan.
To use the Greater Bay Area Data Service when travelling in China and Macau, the Customer should turn on data roaming via 'Settings' on his/her phone.
When the Customer is within the location of China and Macau and if the Customer's accumulated Greater Bay Area Data Service data usage exceeds monthly data allowance, the China Macau data service will be charged automatically by Virtual WiFi Egg or "Upgraded" Roaming Data Day Plan subscribed by the customer.
When the Customer apply Greater Bay Area Easy Pack or China Macau Data Pack Services Plan ("additional service plan") at the same time, Virtual WiFi Egg and "Upgraded" Roaming Data Day Plan are not applicable if the Customer is within the location of China and Macau; the arrangement of thereafter China Macau data usage and charges will same as the default data top-up option of additional service plan. When the Customer’s accumulated China Macau data usage exceeds the Greater Bay Area Data Service monthly data allowance, (If applicable) extra monthly allowance, additional service plan monthly allowance and (If applicable) purchased top-up usage, China Macau data service will be suspended temporarily. At that time the Customer will be notified by the top-up SMS of additional service plan, which also specified the top-up charges, he / she may reply to the SMS to purchase a top-up of China Macau data service.
When the Customer is within the location of any of the overseas destinations other than China and Macau, the daily roaming data usage will be charged by Virtual WiFi Egg or "Upgraded" Roaming Data Day Plan subscribed by the customer.
Greater Bay Area Data Service cannot be used in conjunction with specified DataRoam services.
If SuperCare Family Plan customers subscribe Greater Bay Area Data Service, the monthly data allowance of Greater Bay Area Data Service and top-up of Greater Bay Area Data Service data purchased is only allowed to the User of Registered Number but no other mobile numbers under the same plan.
If Macau 1 Card 2 Numbers customer subscribe Greater Bay Area Data Service, data entitlement of Macau under Macau 1 Card 2 Numbers will be forfeited.
Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I037 for details.
FUP Unlimited Local Data:
Only available to customers who have subscribed to a designated SuperCare Smartphone Plan (6GB/10GB).
Customers opting for FUP Unlimited Local Data, the contract end date will be the same as the SuperCare Smartphone Plan.
FUP Unlimited Local Data cannot be used in conjuction with Multi-SIM Plan, Tag-On SIM Plan and 10GB Add-on Local Data Plan.
Free WiFi service: (Not applicable to the FUP Unlimited Data purchased for the bill month by monthly subscription)
i) Free WiFi service is available to a customer who has subscribed to a designated FUP Unlimited Local Data Plan
ii) Free WiFi service will be terminated if the Customer changes to other service plan.
iii) Customers are required to register for WiFi service through our 24-hour service hotline 2880 2688
iv) WiFi service applies to designated WiFi hotspots provided by Y5 ZONE Limited in Hong Kong only.
FUP Unlimited Local Data is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network, and not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions ).
Subject to relevant terms and conditions. Please refer to T&C-T249 for details.
Upgraded Back-to-Front “SmarTone Screen Replace™:
Upon accidental physical damage of the smartphone screen and/or its attached LCD panel and/or back cover, within 12 months of the effective date of Screen Replace, SmarTone will reimburse the cost of screen/LCD panel and/or back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace.
The reimbursement is subject to submission by the customer of the official invoice from the smartphone manufacturer or its authorised repair centres as stipulated by SmarTone.
The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the handset screen and/or its attached LCD panel and/or back cover and excludes any other repair and refurbishment of any other component or the handset itself. For smartphone manufacturer or its authorised repair centre that offer a handset replacement as the only option for repair, SmarTone may at its discretion reimburse 60% on the cost of handset replacement. The reimbursement percentage can vary from time to time. SmarTone has the right to make the final decision in relation to the reimbursement.
Subject to relevant terms and conditions. Please refer to T&C-V133 for details.
Easy Number Service:
Easy Number is only available for customers who have subscribed to the Company's monthly mobile service plan with a Hong Kong Identity Card. Applicants for this service must be the account holder of the company's monthly mobile service plan.
Each Hong Kong Identity Card holder can only subscribe to a maximum number of 3 Standard Plans of the Service, while each SmarTone mobile phone number registering with the same HKID holder can subscribe to one Standard Plan only. Each Standard Plan will be allocated one China mobile phone number. If a Customer registers more than 3 Standard Plans for this Service, SmarTone reserves the right to terminate the oversubscribed plan(s) and its China mobile number.
The Customer must agree with the arrangement of Registration of True Identity Information of users for China mobile numbers. For details, please refer to the relevant Terms and Conditions of this Service.
Subject to relevant terms and conditions. Please refer to T&C-V126 for details.
SmarTone Plus membership:
Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership. The membership offered depends on the service plan selected.
Fixed-term contract is required.
SmarTone Mobile Communication Limited may terminate SmarTone Plus or change the terms and conditions of SmarTone Plus at any time without prior notice.
General Terms and Conditions:
Customers cannot enjoy this offer in conjunction with other offers.
This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
Subject to relevant terms and conditions.
The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.