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Home       Phones and Plans       Special Promotions
Special Promotions


Enjoy up to $4,000 off on hot smartphones. Sign up for our plans to get 20% off designated home fibre broadband service and free new 12-month new SmarT Cyber Protection Comprehensive Family Combo.

Enjoy up to $4,000 off on hot smartphones. Sign up for our plans to get 20% off designated Home Fibre Broadband Service and Free 12-month new SmarT Cyber Protection Comprehensive Family Combo.

  • Subscription Offer
  • Handset Super Offer
  • SuperCare Individual Plan
  • SuperCare Family Plan (10GB/20GB)
  • SuperCare Family Plan (4GB/6GB)
 

SUPERCARE INDIVIDUAL PLAN
 
Monthly Fee HK$ 298 HK$ 438
Selected Subscription Offer HK$700 Handset & Accessories Discount HK$1,200 Handset & Accessories Discount
HSBC Credit Cardholders Exclusive Offers
Subscription to Monthly Plan together with Home Fibre Broadband Service 20% off designated Home Fibre Broadband Service
and
Free 12-month new SmarT Cyber Protection Comprehensive Family Combo (value: HK$696)
Subscription to Monthly Plan Free 12-month new SmarT Cyber Protection Basic Individual Combo (value: HK$432)
Local Data^ 6GB 10GB
Extra Local Data + 6GB + 10GB
Greater Bay Area Data+ 2.5GB 4GB
Upgrade to Unlimited Local Data* + HK$58/month**
Local Voice Mins Unlimited
Contract Term 24 Months
Port In Subscription Offer Free Mainland China Mobile Number for the first 12 months (Value: HK$18/month)

^ Thereafter charge for local data HK$50/1GB will be charged on 'Advise and Consent' basis.

^^ Thereafter charge for local data HK$50/1GB (applicable to SuperCare Family Plan (4GB/6GB/10GB)) or HK$50/2GB (applicable to SuperCare Family Plan (20GB)) will be charged on 'Advise and Consent' basis.

+ For subscription of Services Plans at a monthly fee of HK$228/ HK$298/ HK$438, China and Macau data usage of the Greater Bay Area Data Service is calculated based on the usage of the designated monthly service plan with Greater Bay Area Data Service (0.5GB/ 0.5GB/ 0.5GB per month) and on the extra China and Macau data usage of the Greater Bay Area Data Service (0.5GB/ 2GB/ 3.5GB per month) during contract period. After the contract expire, the extra China and Macau data usage of the Greater Bay Area Data Service will be canceled.

++ For subscription of designated SuperCare Family Plan, the Primary SIM Card will entitle Free Greater Bay Area Data Service with extra China and Macau data usage of the Greater Bay Area Data Service (1.5GB/month) within contract period. Greater Bay Area Data Service and free extra China and Macau data usage of the Greater Bay Area Data Service will be canceled after the contract expire.

'Advise and Consent' basis: At any time when the local data usage on a plan nearly reaches the monthly allowance, an SMS notification will be sent to the customer. The customer may reply to the SMS to purchase a top-up. If no top-up is purchased, data service will be suspended when the data usage has reached the allowance. Customer may purchase a top-up at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance. Any unused top-up local mobile data can be carried forward for free and can be used before the end of the next bill month. This is only applicable to designated service plans (1GB or above) with an "Advise & Consent" mechanism for the purchase of top-up data.

* Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.

** The special monthly fee HK$58 is calculated based on the original monthly fee HK$168 for Upgrade to Unlimited Local Data, after a contract bonus of HK$110 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

& The special monthly fee HK$198 / HK$178/ HK$108 is calculated based on the original monthly fee HK$238 for Choice to Upgrade Unlimited Local Data, after a contract bonus of HK$40/HK$60/HK$130 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

(If applicable) Port In Subscription Offer: The customer can enjoy Easy number service per month in first 12-month during contract period when he/she successfully port-in from other mobile operators. Each service plan contract is entitled to this offer once only. At the end of the free service period for Easy number service, unless the customer gives not less than 30 days prior notice to terminate the service, the Company will continue to provide the service and the customer will be charged at the prevailing rate.

Free WiFi service is available to a Customer who has subscribed to a designated FUP Unlimited Local Data Plan.

Other services included: Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.

    Selected Subscription Offer:
  • Only applicable to new customers / existing customers with a new subscription or designated existing customers. A designated service plan with 24-month contract subscription and an admin fee of HK$18 per month are required.
  • Each contract subscription is entitled to designated premium once only. The extra data and/or the value of the premium depends on the contract subscription selected.
  • A designated number of months of an advance payment of the monthly fee and an admin fee are required. The number of months of an advance payment, the extra data and/or the value of the premium depend on the contract subscription selected.
  • The gifts are available while stocks last. The Company reserves the right to offer an alternative gift of equivalent or approximate value.
  • If the customers change to other service plans after enjoying the gift(s), the Company has the right to charge the full amount of the gift without prior notice.
  • Customers who purchase the designated smartphones can enjoy 12 months' SmarTone Screen Replace™ for free.
  • SuperCare Smartphone Plan:
  • Customers are required to pay an admin fee of HK$18/month.
  • Additional voice minutes charge HK$0.9/min.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Free intra SMS is available when using a phone to send local SMS to SmarTone customers.
  • Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • All SIM only SuperCare Smartphone Plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Subject to relevant terms and conditions. Please refer to T&C-T263 for details.
  • SuperCare Family Plan:
  • All local data and voice usage will be shared between all SIM Cards under the plan. The accumulated usage of all SIM Cards will be counted towards the usage of the plan.
  • Customers are required to pay an admin fee of HK$18/month.
  • Additional voice minutes charge HK$0.9/min.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Free intra SMS is available when using a phone to send local SMS to SmarTone customers.
  • Roaming charge and standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • SIM only SuperCare Family Plans are not applicable to 2G phones / connected devices or any phones / connected devices which has manually opted for 2G network. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Plans cannot be used in conjunction with Multi-SIM and Tag-On SIM Plans.
  • If the registered mobile number of the plan is terminated/disconnected or changes to a non-specified plan for whatever reason, all SIMs under the plan will be terminated automatically at the same time.
  • Subject to relevant terms and conditions. Please refer to T&C-T314 for details.
  • Extra Double-up Local Data Offer:
  • Only available to customers who subscribe to the designated SuperCare Smartphone Plan.
  • Customers can enjoy extra double-up local data within the contract period. The extra local data is equivalent to the local data allowance of the service plan at the time of subscription. The extra local data under this offer will be forfeited if the Customer changes to other service plans.
  • The extra local data cannot be used in conjunction with DataRoam Plan.
  • Each service plan is entitled to the offer once only.
  • Greater Bay Area Data Service:
  • (If applicable) Specific customer can enjoy extra China and Macau data usage of the Greater Bay Area Data Service during contract period. Extra China and Macau data usage of the Greater Bay Area Data Service can be shared in China and Macau. Any balance of unused extra China and Macau data usage cannot be carried forward and will be voided at the end of each month.
  • On subscription of the Greater Bay Area Data Service, monthly data allowance of Greater Bay Area Data Service data can be shared in China and Macau.
  • The Customer who subscribe Greater Bay Area Data Service should also activate Virtual WiFi Egg or "Upgraded" Roaming Data Day Plan at the same time. Please click heredetails of Virtual WiFi Egg. Please click here for details of “Upgraded” Roaming Data Day Plan.
  • To use the Greater Bay Area Data Service when travelling in China and Macau, the Customer should turn on data roaming via 'Settings' on his/her phone.
  • When the Customer is within the location of China and Macau and if the Customer's accumulated Greater Bay Area Data Service data usage exceeds monthly data allowance, the China Macau data service will be charged automatically by Virtual WiFi Egg or "Upgraded" Roaming Data Day Plan subscribed by the customer.
  • When the Customer apply Greater Bay Area Easy Pack or China Macau Data Pack Services Plan ("additional service plan") at the same time, Virtual WiFi Egg and “Upgraded” Roaming Data Day Plan are not applicable if the Customer is within the location of China and Macau; the arrangement of thereafter China Macau data usage and charges will same as the default data top-up option of additional service plan. When the Customer’s accumulated China Macau data usage exceeds the Greater Bay Area Data Service monthly data allowance, (If applicable) extra monthly allowance, additional service plan monthly allowance and (If applicable) purchased top-up usage, China Macau data service will be suspended temporarily. At that time the Customer will be notified by the top-up SMS of additional service plan, which also specified the top-up charges, he/ she may reply to the SMS to purchase a top-up of China Macau data service.
  • When the Customer is within the location of any of the overseas destinations other than China and Macau, the daily roaming data usage will be charged by Virtual WiFi Egg or "Upgraded" Roaming Data Day Plan subscribed by the customer.
  • Greater Bay Area Data Service cannot be used in conjunction with specified DataRoam services.
  • If SuperCare Family Plan customers subscribe Greater Bay Area Data Service, the monthly data allowance of Greater Bay Area Data Service and top-up of Greater Bay Area Data Service data purchased is only allowed to the Primary SIM Card Number but no other mobile numbers under the same plan.
  • If Macau 1 Card 2 Numbers customer subscribe Greater Bay Area Data Service, data entitlement of Macau under Macau 1 Card 2 Numbers will be forfeited.
  • Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I037 for details.
  • FUP Unlimited Local Data:
  • Only available to customers who have subscribed to a designated SuperCare Smartphone Plan (6GB/10GB).
  • Customers opting for FUP Unlimited Local Data, the contract end date will be the same as the SuperCare Smartphone Plan.
  • FUP Unlimited Local Data cannot be used in conjuction with Multi-SIM Plan, Tag-On SIM Plan and 10GB Add-on Local Data Plan.
  • Free WiFi service:
    i) Free WiFi service is available to a customer who has subscribed to a designated FUP Unlimited Local Data Plan
    ii) Free WiFi service will be terminated if the Customer changes to other service plan.
    iii) Customers are required to register for WiFi service through our 24-hour service hotline 2880 2688
    iv) WiFi service applies to designated WiFi hotspots provided by Y5 ZONE Limited in Hong Kong only.
    vi) WiFi FAQ
  • FUP Unlimited Local Data is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network, and not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions ).
  • Subject to relevant terms and conditions. Please refer to T&C-T249 for details.
  • FUP Unlimited Local Data (Applicable to Designated SuperCare Family Plans):
  • Customers can opt for FUP Unlimited Local Data with monthly fee subscription upon contract subscription of a designated SuperCare Family Plan.
  • FUP unlimited local data usage will be shared between all SIM Cards under the Specified Service Plan. The contract end date will be the same as the designated SuperCare Family Plan.
  • FUP Unlimited Local Data cannot be used in conjunction with DataRoam Plan, 10GB Add-on Local Data Plan, Multi-SIM Monthly Plan and Tag-On SIM Plan.
  • Free WiFi service:
    i) Free WiFi service is available to customer who has subscribed to a designated FUP Unlimited Local Data Plan.
    ii) Only applicable to customer with the Primary SIM card. The customer with the Primary SIM card of the Specified Service Plan is required to register for WiFi service.
    iii) Free WiFi service will be terminated if the Customer changes to other service plan.
    iv) Customers are required to register for WiFi service through our 24-hour service hotline 2880 2688.
    v) WiFi service applies to designated WiFi hotspots provided by Y5 ZONE Limited in Hong Kong only.
    vii) WiFi FAQ
  • FUP Unlimited Local Data is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network, and not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions).
  • Subject to relevant terms and conditions. Please refer to T&C-T313 for details.
  • Handset and Accessories Credit Offer:
  • Customer can enjoy Handset and Accessories Credit Offer once upon a contract subscription of a designated SIM Only SuperCare Smartphone Plan / a designated SIM Only SuperCare Family Plan.
  • The value of the Handset and Accessories Credit Offer depends on the contract subscription selected.
  • Only applicable to the purchase of designated smartphones, accessories and phone protection services at the Company's stores.
  • Customer is required to purchase designated smartphones, accessories and phone protection services at the prevailing Recommended Retail Price.
  • The credit is valid for 90 days from the date of contract subscription. Customer can use the credit offer over the validity period, please ask our store assistant for credit remaining amount. Any unused credit will be forfeited upon expiry.
  • The remaining credit amount cannot be exchanged for cash or refund.
  • Each designated contract subscription is entitled to the credit offer once.
  • This offer cannot be used in conjunction with any other credit offer.
  • Customers who purchase the designated smartphones / smartwatchs can enjoy 12 months' SmarTone Screen Replace™ for free.
  • The available smartphones, accessories and handset protection service will be updated and amended from time to time. Please ask our store assistants for details.
  • Virtual WiFi Egg Offer:
  • All numbers under one SuperCare Family Plan will activate Virtual WiFi Egg to enjoy 5/ 10/ 15/ 30-day of Virtual WiFi Egg in designated Asia Pacific destinations for free within the contract period (Daily rate per destination: HK$68).
  • Designated Asia Pacific destinations include China / Macau, Australia, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand. Designated destinations and roaming partners may change from time to time.
  • When roaming data usage at each destination reaches 500MB in a day, data service continues but will be at up to 128kbps until 23:59 local time of the visited destination of the same day.
  • If more than one number under one SuperCare Family Plan activated Virtual WiFi Egg in the same destination at the same time, corresponding numbers of Day Pass will be deducted.
  • The original day plan price will be charged if exceeds free Virtual WiFi Egg entitlement or usage at non-designated destinations.
  • (If applicable) When the Customer apply Greater Bay Area Data Service at the same time, the China and Macau data usage under Primary SIM Card would firstly deduct on Greater Bay Area Data Service monthly data allowance. When the accumulated China Macau data usage exceeds the Greater Bay Area Data Service monthly data allowance, the remaining free Virtual WiFi Egg entitlement will be deducted.
  • The remaining usage of free Virtual WiFi Egg will be automatically forfeited after the end of contract period.
  • For details in Virtual WiFi Egg, please click here.
  • Customer will be charged total HK$340/ HK$680/ HK$1020/ HK$2040 for original day plan price of 5/ 10/ 15/ 30-day Virtual WiFi Egg if change to new service plan.
  • The above offers cannot be used in conjunction with other promotional offers. All promotional offers are subject to change without prior notice.
  • HSBC Credit Card Cardholder Extra Subscription Reward:
  • The promotional period is from 10th April to 10th June 2019 (both dates inclusive).
  • Customer subscribe to a designated mobile service plan with the subscription of Fibre Broadband Service in 14 days upon mobile service plan contract subscription and settle the monthly fee and related service fee through autopay with eligible HSBC Card to enjoy Free 12 months SmarT Cyber Protection Comprehensive Family Combo for mobile service/ Free Meross Smart Wi-Fi Surge Protector 6 Socket once on top of special monthly fee for Fibre Broadband Service within promotional period.
  • Customer subscribe to a designated mobile service plan and settle the monthly fee and related service fee through autopay with eligible HSBC Card to enjoy Free 12 months SmarT Cyber Protection Basic Individual Combo for mobile service/ Free Meross Smart Wi-Fi Surge Protector 6 Socket once within promotional period.
  • Each contract subscription is entitled to designated premium once only. The value of the premium/ special monthly fee for Fibre Broadband Service depends on the contract subscription selected.
  • The Fibre Broadband Service offer is only applicable to new customer only. Customer shall subscribe the designated Fibre Broadband Service plan at designated residential address and complete the installation within 30 days upon service registration.
  • Free 12 months SmarT Cyber Protection Basic Individual Combo/ Comprehensive Family Combo cannot be used in conjunction with other offers.
  • This promotion applies to customers holding any Hong Kong Dollar personal primary, combined additional, separate additional credit cards or UnionPay Dual Currency Credit Cards (applicable to Hong Kong Dollar sub-account only) issued by The Hongkong and Shanghai Banking Corporation Limited in Hong Kong (and its successors and assigns) (each an “Eligible Credit Card”). An Eligible Credit Card must be used for payment to enjoy the offers during the promotional period.
  • Premium is only available on a first-come-first-served basis and while stocks last. The Company reserves the right to offer an alternative gift without prior notice.
  • If customers fail to use an Eligible Credit Card for autopay after enjoying the Offer, the Company has the right to charge the difference of this offer without prior notice.
  • The Company and The Hongkong and Shanghai Banking Corporation Limited reserve the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
  • In case of any disputes, the decision of The Company and The Hongkong and Shanghai Banking Corporation Limited and the Merchant shall be final.
  • SmarT Cyber Protection Basic Individual Combo (Call Guard and ST Protect Combo):
  • The Service is only available for existing customers who subscribe to the Company’s designated mobile plan services.
  • Customer shall not be entitled to the rebate amount or any balance thereof if cancel this service/ change to other service; The rebate amount cannot be exchanged for cash.
  • Monthly fee rebate offer cannot be used in conjunction with other offers.
  • Subject to relevant terms and conditions. Please refer to T&C-V110 for details.
  • SmarT Cyber Protection Comprehensive Family Combo (Call Guard and Norton Security Pack Combo):
  • The Service is only available for existing customers who subscribe to the Company’s designated mobile plan services.
  • Customer shall not be entitled to the rebate amount or any balance thereof if change to other service/ cancel this service; The rebate amount cannot be exchanged for cash.
  • Monthly fee rebate offer cannot be used in conjunction with other offers.
  • Customer need to complete the installation of Norton Security Pack according to the instruction provided; the service will be effective for 365 days upon the successful installation by the customer.
  • Refund is not applicable to any purchase or redemption under SmarTone.
  • Norton Security Pack’s service is provided by Symantec Corporation. The service may change without any prior notice. The use of service is subject to Symantec Corporation’ s terms and conditions. The Company makes no representation or guarantee as to the quality and availability of the products, services (including but not limited to any fees, expenses, losses and damages incurred from or caused by using Norton Security Pack. For details of Norton Security Premium’s terms and conditions, please click here.
  • Subject to relevant terms and conditions. Please refer to T&C-V136 for details.
  • 20% off designated Home Fibre Broadband :
  • The Fibre Broadband Service offer is only applicable to new customer only. Customer shall subscribe the designated Fibre Broadband Service plan at designated residential address and complete the installation within 30 days upon service registration.
  • The special monthly fee for Fibre Broadband Service plan depends on the contract subscription selected.
  • The provision of Fibre Broadband Service depends on the registered address selected. Please ask our store assistants for details upon the mobile service fulfillment at the Company’s stores.
  • Easy Number Service:
  • Easy Number is only available for customers who have subscribed to the Company’s monthly mobile service plan with a Hong Kong Identity Card. Applicants for this service must be the account holder of the company's monthly mobile service plan.
  • Each Hong Kong Identity Card holder can only subscribe to a maximum number of 3 Standard Plans of the Service, while each SmarTone mobile phone number registering with the same HKID holder can subscribe to one Standard Plan only. Each Standard Plan will be allocated one China mobile phone number. If a Customer registers more than 3 Standard Plans for this Service, SmarTone reserves the right to terminate the oversubscribed plan(s) and its China mobile number.
  • The Customer must agree with the arrangement of Registration of True Identity Information of users for China mobile numbers. For details, please refer to the relevant Terms and Conditions of this Service.
  • Subject to relevant terms and conditions. Please refer to T&C-V126 for details.
  • SmarTone Plus membership:
  • Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership. The membership offered depends on the service plan selected.
  • Fixed-term contract is required.
  • SmarTone Mobile Communication Limited may terminate SmarTone Plus or change the terms and conditions of SmarTone Plus at any time without prior notice.
  • General Terms and Conditions:
  • Customers cannot enjoy this offer in conjunction with other offers.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
  • Subject to relevant terms and conditions.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.