Please input the following information




Thank you for using S-Bot
To help us further improve, please give us your feedback.

If you would like us to contact you to follow up your feedback, please give us your contact information.


Home       Phones and Plans       Special Promotions
Special Promotions


Subscribe to a designated family plan to enjoy the hottest smartphone for a handset price as low as $0 and up to a $3,360 contract bonus, plus monthly double data and choice to upgrade unlimited data. Also enjoy and experience SmarTone’s 5S the Powerful Network!

4.5G Handset Bundled SuperCare Family Plan

 

Monthly Fee HK$628 HK$748 HK$988
Shared Local Data 6GB 10GB 20GB
Shared Extra Local Data +6GB +10GB +20GB
No. of SIM 3 4 5
Upgrade to Unlimited Data* HK$198/month HK$178/month** HK$58/month**
Thereafter Charge
(on 'Advise and Consent'
basis)^
HK$50/500MB HK$50/1GB HK$50/2GB
Shared Voice Mins (Basic) 4,000 5,000 5,000
Contract Term 24 months
 
Monthly Fee HK$628 HK$748 HK$988
Shared Local Data 6GB 10GB 20GB
Shared Extra Local Data +6GB +10GB +20GB
iPhone X
(256GB)
Smartphone Price HK$1,680 Free
Prepayment HK$7,500 HK$9,180
iPhone X
(64GB)
Smartphone Price HK$480 Free
Prepayment HK$7,500 HK$7,980
iPhone 8 Plus
(256GB)
Smartphone Price Free
Prepayment HK$7,580
iPhone 8 Plus
(64GB)
Smartphone Price Free
Monthly Contract Bonus# HK$40
Prepayment HK$6,380
iPhone 8
(256GB)
Smartphone Price Free
Monthly Contract Bonus# HK$20
Prepayment HK$6,380
iPhone 8
(64GB)
Smartphone Price Free
Monthly Contract Bonus# HK$80
Prepayment HK$5,580
 
 

The total contract bonus $3,360 is only applicable to designated handset model of SuperCare Family Plan with handset subscription, and will be credited to customer over the 24-month contract period of the service plan.

The Account Owner is responsible for the specified service plan and has complete financial responsibility for the monthly bill of the specified service plan.

Other services included: Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.

Subscription is required to additional service(s) with total monthly fee of not less than HK$36

* Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.

** The special monthly fee HK$178 / HK$58 is calculated based on the original monthly fee HK$198 for Choice to Upgrade Unlimited Data, after a contract bonus of HK$20/HK$140 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

 

  • The User of Registered Number of the plan can authorise all other mobile numbers under the same plan to purchase a top-up. Please visit our stores or call 2880 2688 for details.
     
    At any time when the accumulated local data usage of all SIM cards under a plan nearly reaches the monthly allowance, an SMS notification will be sent to the User of Registered Number, and other plan users who are authorised to purchase a top-up. Users may reply to the SMS to purchase a top-up. The Company will treat the first SMS reply received as purchase confirmation and the top-up data purchased will be shared between all SIM cards under the same plan. If no top-up is purchased, data service will be suspended when the accumulated data usage of all SIMs has reached the allowance. Users may purchase a top-up at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance.
     
    Any unused top-up local mobile data can be carried forward for free and can be used before the end of the next bill month. This is only applicable to designated service plans (1GB or above) with an “Advise & Consent” mechanism for the purchase of top-up data.
     
    A prepayment of designated amount is required. The prepayment amount varies according to the designated smartphone model and service plan selected by the customer. It will be credited to the customer by monthly instalments over the contract period. The available smartphones will be updated and amended from time to time. Please ask our store assistants for details.
     
  • Designated SuperCare Family Plan with handset subscription includes a contract bonus of $20/$40/$70/$80/$110/$140 per month for 24 months. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.
     
    To enjoy HK$0 cash prepayment and 0% interest instalments, customers are required to subscribe to the SuperCare Family Plan with handset subscription and paying with one of the selected credit cards of HSBC, Hang Seng, SCB, Manhattan, Citibank, BOC, Dah Sing, MEVAS, DBS, BEA, Fubon Bank, Bank of Communications, Wing Hang Bank, Wing Lung Bank, Shanghai Commercial Bank, China Construction Bank or AEON. The above offer is required to use designated credit card for settlement and monthly service fees should be settled by credit card autopay. The prepayment (minus the smartphone price) will be withheld from the customer's credit card limit, and this will be released in line with the monthly handset repayment charged to customer's credit card over the life of the contract. This charge will be credited to the customer's mobile service monthly bill over the course of the contract.
     
    SmarTone Screen Replace™ is restricted to covering the repair or replacement cost of accidental physical damage of the smartphone screen and/or its attached LCD panel.

    SuperCare Family Plans:
  • All local data and voice usage will be shared between all SIM Cards under the plan. The accumulated usage of all SIM Cards will be counted towards the usage of the plan.
  • Customers are required to pay an admin fee of HK$18/month.
  • The above offer is required to use credit card for settlement. Monthly service fees should be settled by credit card autopay.
  • Additional voice minutes charge HK$0.9/min.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Free intra SMS is available when using a phone to send local SMS to SmarTone customers.
  • Roaming charge and standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • SuperCare Family Plans with handset subscription are not applicable to 2G phones / connected devices or any phones / connected devices which has manually opted for 2G network. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Plans cannot be used in conjunction with Multi-SIM and Tag-On SIM Plans.
  • If the registered mobile number of the plan is terminated/disconnected or changes to a non-specified plan for whatever reason, all SIMs under the plan will be terminated automatically at the same time.
  • Subject to relevant terms and conditions. Please refer to T&C-D224 for details.

  • Extra Double-up Data Offer:
  • Only available to customers who newly subscribe to the SuperCare Family Plans.
  • Customers can enjoy extra double-up local data within the contract period. The extra local data is equivalent to the local data allowance of the service plan at the time of subscription. The extra local data under this offer will be forfeited if the Customer changes to other service plans.
  • The extra local data cannot be used in conjunction with DataRoam Plan.
  • Each service plan is entitled to the offer once only.

  • FUP Unlimited Data (Applicable to Designated SuperCare Family Plans)
  • Customers can opt for FUP Unlimited Data with monthly fee subscription upon contract subscription of a designated SuperCare Family Plan.
  • FUP unlimited data usage will be shared between all SIM Cards under the Specified Service Plan. The contract end date will be the same as the designated SuperCare Family Plan.
  • FUP Unlimited Data cannot be used in conjunction with DataRoam Plan, 10GB Add-on Local Data Plan, Multi-SIM Monthly Plan and Tag-On SIM Plan.
  • Free WiFi service:
    i) Free WiFi service is available to a Customer who has subscribed to a designated FUP Unlimited Data Plan.
    ii) The Customer with the registered mobile number of the Specified Service Plan (“User of Registered Number”) is required to register for WiFi service.
    iii) Free WiFi service will be terminated if the Customer changes to other service plan
    iv) Customers are required to register for WiFi service through our 24-hour service hotline 2880 2688.
    v) WiFi service applies to designated WiFi hotspots provided by Y5 ZONE Limited in Hong Kong only.
  • FUP Unlimited Data is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network, and not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions).
  • Subject to relevant terms and conditions. Please refer to T&C-T313 for details.

  • SmarTone Screen Replace™ offer:
  • Each service plan can enjoy this offer once.
  • Your smartphone is required to meet the designated criteria in order to enjoy SmarTone Screen Replace™ . Please click here for details.
  • A customer may choose the 24-month option of SmarTone Screen Replace™, by paying a fee of HK$300. Or paying a fee of HK$400 to get reimbursement for the cost of screen/LCD panel repair or replacement, twice in the 24-month period.
  • The reimbursement is subject to submission by the customer of the official invoice from the smartphone manufacturer or its authorised repair centres as stipulated by SmarTone.
  • The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the handset screen and/or its attached LCD panel, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the smartphone manufacturer or its authorised repair centres, as stipulated by SmarTone, offer a handset replacement as the only option for repair, SmarTone may exercise discretion and will reimburse 60% on the cost of handset replacement. The reimbursement percentage can vary from time to time and SmarTone's decision on the validity for reimbursement is absolute and final.
  • Subject to relevant terms and conditions. For details of iPhone SmarTone Screen Replace™ please refer to T&C-V100, other smartphones please refer to T&C-V099.
  • Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • SmarTone Plus membership :
  • Customers who subscribe designated mobile service plan will enjoy PriorityPlus tier membership of SmarTone Plus. Designated mobile service plans include: 6GB SuperCare Family Plan with Handset Subscription; 6GB SuperCare Family Plan with Handset Subscription with add-on for DataRoam plan (2 destinations) or DataRoam plan (3 destinations) or (6 destinations); 10GB SuperCare Family Plan with Handset Subscription; 10GB SuperCare Family Plan with Handset Subscription with add-on for DataRoam plan (2 destinations). Fixed-term contract are required for the above plans, customers opting for DataRoam Plan (2 destinations) or (3 destinations) or (6 destinations), the contract end date will be the same as the SuperCare Family Plan with Handset Subscription.
  • Customers who subscribe designated mobile service plan will enjoy PriorityPlus Premium tier membership of SmarTone Plus. Designated mobile service plans include: 10GB SuperCare Family Plan with Handset Subscription with add-on for DataRoam plan (3 destinations) or DataRoam plan (6 destinations); 20GB SuperCare Family Plan with Handset Subscription; 20GB SuperCare Family Plan with Handset Subscription with add-on for DataRoam plan (2 destinations) or DataRoam plan (3 destinations) or DataRoam plan (6 destinations). Fixed-term contract are required for the above plans, customers opting for DataRoam Plan (2 destinations) or (3 destinations) or (6 destinations), the contract end date will be the same as the SuperCare Family Plan with Handset Subscription.
  • SmarTone Mobile Communication Limited may terminate SmarTone Plus or change the terms and conditions of SmarTone Plus at any time without prior notice.

  • General Terms and Conditions:
  • Customers cannot enjoy this offer in conjunction with other offers.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
  • Subject to relevant terms and conditions.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.