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SmarTone PRIORITY Prestigious MembershipContact Us中文
Best 5G Network
5G Plan
Promotional Offer
Exclusive Privileges
Service Included
5G
Network
60GB
Local Data
36 Month
Contracts
Unlimited
Voice Mins

Roaming Data Offer
(Please choose 1 item(s))
4GB per month Chinese Mainland & Macau Data Pack

Handset Voucher Offer
(Please choose 1 item(s))
HK$1,000 Handset Voucher

5G Surpass The Moment
(Please choose up to 1 item(s))
AI Connect (36-month contract) - FREE 18-month, average HK$14/month
VPN-FREE Access to ChatGPT

(Original Price: $38)

FREE 12-month SmarTone Screen Replace Service
(Value: HK$350)
HK$300 Trade-in Rebate
SmarT Pass

500 Intra SMS
Voicemail
Call Forwarding
Call Number Display
Call Waiting
Conference Call
  • The plan includes Thereafter Unlimited Local Data (up to 1Mbps).
  • Exclusive Welcome Reward Offer for New Customers: Enjoy a $400 Handset & Accessories Voucher Offer. Other Welcome Reward Offers are also available. Please visit any of our stores for more details.

Subscription Offer:
  • Offer is only applicable to customer who subscribes / re-contracts / upgrades to a designated service plan. Customer is required to subscribe a designated service plan, sign a designated fixed-term contract subscription and pay an admin fee of $18 per month.
  • Customer is further required to prepay designated amount of service fee and admin fee. The amount of required service fee prepayment, the extra data and/or free offers and/or the value of the premium to be given will depend on the contract subscription selected by the customer.
  • Terms and Condition For 5G service plan: 5G SIM Only Monthly Plan: The account registrant shall be responsible for the specified service plan and responsible all fees payable for the monthly bill of the specified service plan. The plan cannot be used in conjunction with "DataRoam Plan".
5G SIM Only Monthly Plan:
  • A designated fixed-term contract subscription and an admin fee of HK$18 per month are required.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
  • Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • 5G service plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Plans cannot be used in conjunction with DataRoam Plan.
  • Subject to relevant terms and conditions. Please refer to T&C-T342for details.
Unlimited Local Data:
  • Only available to customers who have subscribed to a designated 5G service plan contract subscription. When monthly data usage of the designated 5G service plan reaches the plan's total local data allowance, data service continues with data speed up to 1Mbps in 5G network. Upon expiry of the contract period, the customer may continue to use the service. The plan cannot be used in conjunction with DataRoam Plan.
  • Applicable to Customer who has subscribed to the "Add-On SIM card": for the “Main SIM card” and “5G Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 5G network; for “4.5G Full Speed Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 4.5G network.
  • Subject to relevant terms and conditions. Please refer to T&C-T384 for details.
Add-on SIM Card:
  • Only available to customers who subscribe to a designated 5G service plan contract subscription. Each registered mobile number of the specified 5G service plan (“Main SIM card”) can subscribe maximum 4 Add-on SIM cards. Up to 2 Add-on SIM cards can be subscribed for each of “4.5G Full Speed Add-on SIM card”. Specified data usage and voice usage under designated 5G service plan will be shared between all Add-on SIM card(s). The accumulated usage of Main SIM card and all Add-on SIM card(s) will be counted towards the usage of the designated 5G service plan.
  • The Customer is required to sign an individual 24/30/36-month contract period for each Add-On SIM card under the "Add-On SIM card" Service Plan. The contract period shall start from the effective date of each “Add-On SIM card” Plan. Customer can refer to the Sales and Services Agreement (or Supplemental Agreement to Sales and Services Agreement) for details of the relevant contract expiry date.
  • Customer can enjoy Monthly Fee Rebate within contract period for each designated Add-On SIM. Monthly fee rebate will be credited to the customer monthly upon the activation of each designated Add-on SIM card Service Plan according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement). Total rebate/ remaining rebate will be forfeited if the customer changes /upgrade to other service plans within the rebate credit period. The remaining credit amount cannot be exchanged for cash or refund. Amount of Monthly Fee Rebate depends on the 5G service plan, category of Add-On SIM & number of Add-On SIM selected.
  • Subject to relevant terms and conditions. Please refer to T&C-T385 for details.
4GB per month Chinese Mainland & Macau Roaming Data Pack:
  • The 5G Service Plan includes 4GB of roaming data per month for use in Chinese Mainland and Macau. The monthly 4GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041).
$1,000 Handset Voucher Offer:
  • Customers can enjoy Handset Voucher Offer for designated handset purchase upon subscription of a designated service plan under fixed-term contract. The amount of the Voucher to be given will depend on the contract subscription selected by the customer. Customer is required to purchase designated handset at the prevailing Recommended Retail Price at the Company's stores. The offer is only applicable for customer purchase designated handset at Recommended Retail Price $5,000 or above. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. This offer cannot be used in conjunction with other Handset Voucher Offer. Customer can use the Handset Voucher Offer for one transaction only and can enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase.
$300 Trade-in Rebate :
  • SmarTone postpaid mobile service customers or Home 5G broadband service plan customers ("Existing Customers") is entitled a $300 "Trade-in Rebate" when purchase designated mobile phone or tablet. "Trade-in Rebate" is limited to the holder and is not transferable. Customers must complete the trade-in transaction within 90 days of purchasing the new eligible device ("Eligible Transaction") to redeem the $300 Trade-in rebate. The company will provide trade-in price of designated brands and models of handset, tablet, smart wearables or earphones based on their condition ("Trade-in Device"). Each Trade-in Device should include a battery and must function properly. It should meet the company's trade-in standards. Trade-in prices vary depending on the condition of the Trade-in Device. The company will not accept any devices which have been altered in any way. Customer may select to collect the Trade-in price through the following methods (a) Fast Payment System ("FPS"); (b) credit to customer's account; or (c) used immediately to offset payment of designated mobile phone or tablet. Customer can redeem $300 Trade-in rebate once per Eligible Transaction. The payment will be credited to his / her account after 14 working days. Customers must confirm that SIM card has been removed and backed up all data stored on the Trade-in Device. The Company will not be responsible for any loss, retrieval, restoration or transference of personal data from the Trade-in Device. Once the transaction is complete, the Trade-in Device cannot be reclaimed. The trade-in price is determined by the company and may be subject to change without prior notice. The trade-in service is only available at designated stores. In case of any disputes, the company reserves the final decision.
Upgraded Handset Back-to-Front & Wearable Device “SmarTone Screen Replace™”:
  • Upgraded SmarTone Screen Replace™ is provided by Avo Insurance Company Limited and Sun Hung Kai Properties Insurance Limited (collectively “Avo”).
     
    Upon accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, Avo will reimburse the cost of screen/ back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace. The reimbursement is subject to submission by the customer of the official invoice (must include the IMEI / Serial number of the device) from the manufacturer or its authorised repair centres as stipulated by Avo. The maximum amount of the handset reimbursement is HK$3,000 per claim. The maximum amount of the wearable device reimbursement is HK$1,500 per claim. The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the manufacturer or its authorised repair centres, as stipulated by AVO, offer a replacement as the only option for repair, Avo may exercise discretion and will reimburse up to 60% on the cost of replacement, subject to the maximum limit per device. The reimbursement percentage can vary from time to time and Avo's decision on the validity for reimbursement is absolute and final. Subject to relevant terms and conditions. Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.
Welcome Reward:
  • Offer is only applicable to new customers who subscribe to a designated service plan.
$400 Handset & Accessories Voucher Offer
  • $400 Handset & Accessories Voucher Offer: Customers can enjoy Accessories Voucher Offer for designated handset and accessories purchase upon subscription of a designated service plan under fixed-term contract. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection. Customer is required to purchase designated handset and accessories at the prevailing Recommended Retail Price / Subscriber Special Price/ designated special price at the Company's stores. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the discount offer for one transaction only within the validity period and enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase.
“Super SmarT Pass” / “SmarT Pass”:
  • Each "SUPER SmarT Pass" or "SmarT Pass" ("SmarT Pass") allows you to pre-order one "Flagship Handset".
  • "SmarT Pass" is limited to the holder and is not transferable. Possession of "SmarT Pass" does not mean a successful reservation or order of the "Flagship Handset".
  • "SmarT Pass" holders can exercise "SmarT Pass" to pre-order "Flagship Handset" within forty-eight (48) hours once the "Flagship Handset" starts accepting pre-order ("Exercise Period"). The "SmarT Pass" will be invalid after Exercise Period, or after it has been exercised, whichever happens first. The Exercise Period may be extended, shortened, or cancelled without prior notice depending on actual availability or other factors.
  • Exercising your "SmarT Pass" can help you to get your pre-ordered "Flagship Handset" earlier. Exercising "SUPER SmarT Pass" can help you get your pre-ordered handset earlier than those exercising "SmarT Pass". By exercising of "SmarT Pass", Customer is deemed to understand and accept that availability of the pre-ordered "Flagship Handset" will be subject to the stock supply and delivery of the manufacturer and that the company will not warrant or guarantee the delivery time and availability of the pre-ordered "Flagship Handset" or pre-ordering any designated model or quantity or indicate the time of stock availability at the time when customer exercises "SmarT Pass" to pre-order "Flagship Handset".
  • The company may notify Eligible Customer of the order details by email, MMS messages on the day which "Flagship Handset" starts accepting pre-order. Email or MMS message are only available to Eligible Customer who has agreed to receive promotional materials. Eligible Customer will not be notified if they have opted out of receiving promotional materials from the company.
  • The company is only permitted to sell and deliver to customers who purchase for their own personal use. If the company discovers any orders of resale or non-personal use, the company reserves the final right to terminate such orders without giving any prior notice.
  • "SmarT Pass" programme has an expiry date, and such date is to be determined solely at the discretion of the company. The company may, at any time, terminate the "SmarT Pass" programme or change the terms and conditions of "SmarT Pass" or forfeit any customer's eligibility of holding any "SmarT Pass" without prior notice. In case of any disputes, the decision of the company shall be final and conclusive. In case of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.
Available Date means Estimated Pickup Date:
  • The estimated pickup date and time are for reference only. The actual pickup date may change due to supply issues, transportation circumstances, natural disasters, or force majeure events. The Company reserves the right to modify the estimated pickup date and time. The Company does not guarantee that the Customer will pick up the item on the estimated pickup date and time and shall not be liable to any consequences and loss incurred due to the estimated pickup date and time changes.
SmarTone Membership Programme and Privilege︰
  • Customers who subscribe or renew a designated mobile service plan will become either (i) a SmarTone PRIORITY member, with membership period is the same as that designated contract period; or (ii) a SmarTone Member, with lifetime validity.
  • Fixed-term contract is required for SmarTone PRIORITY or SmarTone Members.
  • The Company may terminate or change the terms and conditions of SmarTone Membership Programme at any time without prior notice.
  • Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.
General Terms and Conditions:
  • Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract / upgrade / Add-on SIM card offers. The above offers will be forfeited if the customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription, and the Company has the right to charge the full amount of the gift without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions.
Automatic Contract Renewal Arrangement:
  • If you agree and accept the arrangement for contract auto renewal, your mobile service plan and/or designated Value-Added Services will be automatically renewed at the prevailing price for the same contract period upon the expiry of the fixed contract term thereof, unless (i) You notify SmarTone the otherwise before the expiration of an existing or any of the renewed term of the contract via customer service hotline or retail shops of SmarTone; or (ii) SmarTone ceases to offer the same service plan and/or designated Value-Added Services. The same terms and conditions of the original contract shall remain unchanged. This automatic contract renewal arrangement shall be subject to the final and absolute discretion of SmarTone.
AI Connect Service:
  • This service is only available for SmarTone customers with a mobile monthly service plan subscription.
  • Customer is required to sign up for a 36-month contract. Monthly fee rebate of $38 will be credited in the first 18 bill months and a monthly fee rebate of HK$10 shall be granted for each remaining month of the service contract term.
  • After the expiry of the contract, the customer will be charged at the prevailing original monthly fee of the service if the customer continues to use the service.
  • AI Connect service is currently applicable to the web-based versions of the respective AI platforms only. When using the designated web-based or device-based AI tools, users may need to register separately.
  • SmarTone reserves the right of final decision related to the service and reserves the right to suspend and/or terminate this service and/or revise the Terms & Conditions at any time without prior notice. Subject to relevant terms and conditions. Please refer to T&C-V172 for details.
  • ChatGPT and DALL·E are trademarks of OpenAI OpCo, LLC or its affiliates. Claude is a trademark of Anthropic, PBC. Those trademarks are property of their respective owners, who are not affiliated with, endorsed by, connected to, or sponsored by us.

  • Monthly fee $179 is based on the original monthly fee $239 for 5G SIM Only Service Plan, after a rebate of $60 per month credited to the customer during the contract period. After expiry of the contract period, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

  • # The offer is only applicable for customer purchase designated handset at Recommended Retail Price HK$5,000 or above. Customer is required to purchase the designated handset at the Company's stores or Online store, and a prepayment of service fee HK$1,000 is required. (If applicable)

    The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation.

  • Other services included: 500 Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.

Monthly
HK$ 179
Best 5G Network
5G Plan
60GB Local Data
36 Month Contracts
Unlimited Voice Mins
Monthly
HK$
179
MonthlyPrepayment
5G Plan(60GB) + rebate HK$60/monthHK$179HK$239
Administration FeeHK$18HK$18
MonthlyPrepayment
TotalHK$197HK$257