Basic Unlimited Plan
4.5G Basic Plan (Speed up to 42Mbps + Unlimited Data)
Promotional Offer
Service Included
4.5G
Network
Unlimited
Local Data
30 Month
Contracts
Unlimited
Voice Mins
A must-have while travelling to Chinese Mainland & Macau
(Please choose 1 item(s))
1GB per month Chinese Mainland & Macau Roaming Data Pack
(Value: HK$40/Month)
Promotional Offers
(Please choose 1 item(s))
Disney+ Standard (12-month contract) - First 6 months on SmarTone, average HK$41/month
(Retail Price: HK$88/month)
500 Intra SMS
Voicemail
Call Forwarding
Call Number Display
Call Waiting
Conference Call
- The plan includes Local Data up to 42Mbps; Unlimited Local Data¡
- Customers can enjoy Extra monthly 7GB 42Mbps Local Data offer (equal to Extra 7GB per month X 30 months) during the contract period
- Customers can enjoy monthly 1GB Chinese Mainland & Macau Roaming Data Pack offer for free during the contract period
New Customer Subscription Offer:
- Only applicable to new customers / existing customers with a new subscription or designated existing customer. Customer is required to subscribe a designated service plan, sign a 30-month fixed-term contract subscription and pay an administrative fee of $18 per month.
- Customers who subscribe to a designated service plan (mobile monthly service plan or Home 5G Broadband monthly service plan) under a fixed-term contract and sign up for a Disney+ service contract for a designated subscription period, are eligible to enjoy a designated subscription period of Disney+ Standard/Premium plan (as the case may be).
- The subscription period of the Disney+ plan included will depend on the contract of the selected service plan. Upon the expiry of the Disney+ service contract, if customers continue to use the Disney+ service, they will be charged at the prevailing retail price of the relevant Disney+ subscription plan.
- Customer is further required to prepay designated amount of service fee and administrative fee. The amount of required service fee prepayment, the extra data and/or free offers and/or the value of the premium to be given will depend on the contract subscription selected by the customer.
- Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract offers.
- The above offers will be forfeited if the customer changes to other service plans/ fails to activate the service in 180 days upon the contract subscription, and the Company has the right to charge the full amount of the gift without prior notice.
ExtraCare Smartphone Plan at a monthly fee of HK$158:
- A fixed-term contract and an admin fee of HK$18/month are required.
- The first 14GB of this plan is at up to 42Mbps. Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance (14GB), data service continues (up to 42Mbps) without data capping, but access to network resources will be given lower priority and data service experience may be affected.
- Local data usage excludes tethering and peer-to-peer applications.
- This plan does not support any web browsing in desktop mode via any mobile browser.
- This Service Plan is not applicable to 2G or 3G phones/ connected devices or any phones/ connected devices which have manually opted for 2G or 3G network. If the customer uses this plan on any 2G or 3G phones/ connected devices or any phones/ connected devices which have manually opted for 2G or 3G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise. This Service Plan is also not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions).
- If customers opt for particular additional multimedia services (including but not limited to X-Power); when local data usage exceeds 14GB, customer experience of those related multimedia services will be affected. Please ask our store assistants for details.
- Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
- Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units (“Quota'). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
- Roaming charge & standard roaming data charge apply when roaming. Please ask our store customer service representative or visit our website for details.
- The minimum roaming data charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
- All customers can enjoy a deposit waiver on 001 IDD , 1638 IDD and International Roaming Services.
- The above offers cannot be used in conjunction with other promotional offers. All promotional offers are subject to change without prior notice.
- Subject to relevant terms and conditions. Please refer to T&C-T354
for details.
Disney+:
- This Service is only available for SmarTone Customers with an active monthly mobile service plan subscription and Home 5G Broadband monthly service plan subscription.
- Upon the expiry of the contract, the customer will be charged at the prevailing retail price of the service if the customer continues to use the service. Customer shall not be entitled to the rebate amount or any balance thereof if change to other service/ cancel this service. The rebate amount cannot be exchanged for cash. Monthly fee rebate offer cannot be used in conjunction with other offers.
- Customer will receive an email or SMS notification about Disney+ service activation on the effective date of the Service. To activate Disney+ service, Customer must complete the activation by creating a Disney+ account (or log into an existing Disney+ account (if applicable)) and entering required information at Disney+ website through the designated activation link provided by SmarTone per instruction stated in the notification.
- The Disney+ service must be used with supported devices such as compatible mobile devices that operate on the iOS or Android mobile operating systems and their designated software versions, or other compatible operating environments. If an Android mobile device does not support Google Play services, Customer may not be able to use the Disney+ App to access the Disney+ service. The compatible mobile operating systems and their designated software versions for applicable mobile devices will be updated and changed from time to time; for details, please visit Disney+'s Help Centre.
- If Customer has an existing Disney+ account, Customer can link to it during Disney+ service activation. To avoid duplicated or unintended subscription and charge, Customer must review / manage subscription on the 'Account' page under the Disney+ account. For any queries regarding billing with Disney+ for the existing Disney+ account, please contact Disney+ customer service directly. If Customer has an existing Disney+ subscription through a third party, he / she must manage that subscription directly via such third party. SmarTone shall in no event be responsible to give any prior reminder in this respect nor be liable for any Customer's failure to timely and properly review or manage their Disney+ subscription.
- If Customer has a Disney+ Extra Member Add-on with The Walt Disney Company (Hong Kong) Limited, The Walt Disney Company (Hong Kong) Limited will continue to bill the Customer on the Extra Member Add-on and give the Customer access to the Extra Member Add-on until cancelled.
- Disney+ is a digital entertainment subscription service provided and operated by The Walt Disney Company (Hong Kong) Limited.
- Subject to relevant terms and conditions. Please refer to T&C-V162 for details.
1GB Chinese Mainland & Macau Roaming Data Pack (the Package):
- The Package is calculated based on the original monthly fee HK$40, after a rebate of HK$40 per month has been given to the customer within contract period.
- The monthly data allowance of the Package can be used in both Chinese Mainland and Macau.
- Customers who choose the Package must sign a contract term that is the same as their monthly plan. If the customer's current monthly plan does not have a contract term, they must sign a 12-month contract term when choosing the Pack.
- Unless otherwise specified by the Customer, the Package will continue to be provided to the Customer after expiry and will charge the monthly fee of the Package at the time of contract term expiration.
- The Customer who subscribes the Package should also activate "Data Roaming Day Pass" at the same time. When travelling in Chinese Mainland and Macau, please enable the data roaming feature on the mobile phone to enjoy the Pack.
- When the Customer is within the location of any of the overseas destinations other than Chinese Mainland and Macau, the daily roaming data usage will be charged by "Data Roaming Day Pass" subscribed by the Customer. For details of "Data Roaming Day Pass", service fee, terms and conditions, please visit smartone.com/T&CI025C .
- Whenever the data usage of the Package nearly reaches the specified data usage within the location of Chinese Mainland and Macau, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase additional data usage at the charge as specified in the SMS received. If the Customer does not reply to purchase the additional data usage, any subsequent data roaming usage will be deducted from your purchased other roaming products. If no other product is available, you will be charged at a fixed rate. For details on service deduction sequence and any related charging configurations etc., please visit https://www.smartone.com/en/mobile_and_price_plans/roaming/smart-travel-tips/
- Any unused monthly data allowance and top-up data of the Package will be forfeited at the end of billing month.
- The Package cannot be subscribed in conjunction with certain designated service plans. These include, but are not limited to designated DataRoam services, Greater Bay Area Easy Pack, Chinese Mainland Macau Data Pack. Please note that the designated service plans that are incompatible with the "Chinese Mainland & Macau Data Service" may undergo periodic changes without prior notice. Flexi Switch is not applicable for "Chinese Mainland & Macau Data Service".
- The Package is charged on a monthly basis. The monthly charges for the first month will be charged on a pro-rata basis from the service effective date to the first bill date. The monthly charges are payable in advance and non-refundable under whatever circumstances.
- Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I041 for details.
SmarTone Membership Programme and Privilege︰
- Customers who subscribe or renew a designated mobile service plan will become either (i) a SmarTone PRIORITY member, with membership period is the same as that designated contract period; or (ii) a SmarTone Member, with lifetime validity.
- Fixed-term contract is required for SmarTone PRIORITY or SmarTone Members.
- The Company may terminate or change the terms and conditions of SmarTone Membership Programme at any time without prior notice.
- Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.
General Terms and Conditions:
- Customers cannot enjoy this offer in conjunction with other offers.
- This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
- Subject to relevant terms and conditions.
- The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
Automatic Contract Renewal Arrangement:
- If you agree and accept the arrangement for contract auto renewal, your mobile service plan and/or designated Value-Added Services will be automatically renewed at the prevailing price for the same contract period upon the expiry of the fixed contract term thereof, unless (i) You notify SmarTone the otherwise before the expiration of an existing or any of the renewed term of the contract via customer service hotline or retail shops of SmarTone; or (ii) SmarTone ceases to offer the same service plan and/or designated Value-Added Services. The same terms and conditions of the original contract shall remain unchanged. This automatic contract renewal arrangement shall be subject to the final and absolute discretion of SmarTone.
Monthly fee HK$120 is based on the original monthly fee HK$158 for ExtraCare Smartphone Plan, after a rebate of HK$38 per month credited to the customer during the contract period. After expiry of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.
The first 14GB of this plan is at up to 42Mbps. Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance (14GB), data service continues (up to 42Mbps) without data capping, but access to network resources will be given lower priority.
Customers can enjoy extra 7GB 42Mbps Local Data offer per month within the contract period upon a designated service plan contract subscription. The first 14GB of this plan is at up to 42Mbps. Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance (14GB), data service continues (up to 42Mbps) without data capping, but access to network resources will be given lower priority.
Local data usage excludes tethering and peer-to-peer applications.
Monthly
HK$ 120
Basic Unlimited Plan
4.5G Basic Plan (Speed up to 42Mbps + Unlimited Data)
| Monthly | Prepayment | |
|---|---|---|
| Total | HK$138 | HK$176 |