Mr. Stephen Chau has been with SmarTone since 1993. He joined the Company as Head of Operations and was made Chief Technology Officer since 1999. He was appointed Executive Director of the Company in April 2015. He has been responsible for the Company's information and communications technology strategy, roadmap and deployment; he has also led the Company in a number of commercial initiatives.
Mr. Chau's leadership has shaped SmarTone's technological innovations, impacting all areas of business operations and establishing sustainable competitive advantages. He is responsible for SmarTone's high performance network, which is widely recognised for its superior voice and data experience. He is the architect of the Company’s advanced service platform which enables its many proprietary services, offering differentiation in the marketplace and real value to customers. Mr. Chau also oversees the evolution of SmarTone's industry leading customer management and support systems enabling frontline staff to provide award-winning customer care.
Mr. Chau has held various senior management positions in telecommunications companies. He is a member of The Institution of Engineering and Technology ("IET"), UK and a Chartered Engineer of the Institute of Electrical Engineers, UK. He is also on the Advisory Committee on Electronic Engineering of The Chinese University of Hong Kong, and the Innovation and Technology Support Programme ("ITSP") Assessment Panel (Information and Technology Subgroup) under the Innovation and Technology Fund.
Mr. Chau is also a director of certain subsidiaries of the Company.