News Release |
Two IFC tenants enjoy ubiquitous network coverage
by SmarTone
SmarTone designs & implements radio network system for the
world’s 3rd tallest building
(10 July 2003, Hong Kong) – On today’s official unveiling of Two IFC to the public, SmarTone Mobile Communications Limited is pleased to announce that its customers can enjoy ubiquitous network coverage and uninterrupted access to world-class quality voice, data and multimedia services within this third tallest building in the globe.
Two IFC’s mobile network coverage extends to all office floors and public areas including shopping arcades, restaurants, hotel, cinemas, podiums, car parks in basement levels, all lifts, staircases, management office and utility/facility rooms.
Mr. Douglas Li, Chief Executive Officer of SmarTone said, “With customer-orientation focus, SmarTone offers comprehensive network coverage and mobile business services, like and , to enable busy and frequently travelled business executives to stay ahead of the game and enhance their competitiveness in a fast-moving financial world.”
As a pioneer and expert in mobile communications with advanced technologies, SmarTone designs and implements the advanced mobile radio system of Two IFC. SmarTone’s position as the mobile operator with the best network is further bolstered by its provision of seamless network coverage to the tenants and visitors of Two IFC, enabling them to enjoy advanced voice and data services uninterruptedly anywhere in the building.
SmarTone's excellence in designing and implementing large-scale radio network systems has been exemplified by its taking lead network operator role in the Two IFC project and other prominent ones like One IFC, Hong Kong International Airport, Guangzhou New Bai Yun International Airport, and major commercial buildings and shopping malls in Hong Kong.
###
Remarks:
-- A suite of mobile business services (including
, Real-time Financial Quotes, Financial World, Latest News and LiveCams service)
providing useful, relevant and easy-to-use services to people on the move with
up-to-the-minute information for business and leisure decision, bringing them
great out-of-the-box experience and helping them always stay ahead of the game.
– This service empowers customers with greater productivity and convenience.
Major features include sending and replying emails by voice attachments; viewing
of attachments; forwarding emails and attachments to fax for printout; and remote
access to self-created PC folders.
- End -
About SmarTone
Established in 1992, SmarTone is a leading provider of mobile communications services in Hong Kong. It is a customer-oriented Company and aims to bring its customers closer to the people, the information and the entertainment that is important to them and, through this, to generate greater shareholders' value.
With our strong technological heritage and deep commitment to quality service, we intend to bring our customers into the new world of 2.5G/3G mobile infotainment and media. With a clear focus on customer needs, we have marketed numerous compelling services which deliver substantial benefits to our customers' recent branded offerings include , , , , , and .
Our commitment to quality service is well recognised in Hong Kong, validated by recent retail and service industry awards.
Next Magazine's 14th Top Service Award 2003 | |||
Top Service Gold Award |
2003 | ||
Top Service Category
Award |
2003 | ||
Champion of The Best
Staff Award |
2003 | ||
Asia Pacific Customer Service Consortium's Customer Relationship Excellence Awards | |||
Customer Relationship
Excellence - Outstanding Achievement |
2002 | ||
Call Center of the Year
(Telecommunications) |
2002 | ||
Customer Service Professional
of the Year |
2002 | ||
Hong Kong Retail Management Association's Annual Service and Courtesy Awards | |||
Best Team Award |
2001 & 2002 | ||
Supervisory Level Award |
2001 | ||
Junior Frontline Level
Award |
2002 | ||
Hong Kong Retail Management Association's Mystery Shoppers Programme | |||
Service Category Leader
|
2002 & 2003 | ||
Service Retailer of
the Year |
2002 | ||
Hong Kong Management Association's Distinguished Salesperson Award | |||
Four SmarTone-nominated staff members won | 2003 | ||
Five SmarTone-nominated
staff members won |
2002 | ||
Hong Kong Call Centre Association's Call Centre Award | |||
Call Centre Team Leader
- Silver & Bronze |
2002 | ||
Call Centre Professional
- Bronze |
2002 | ||
We were the first operator to launch GSM mobile services in Asia in 1993 and the first in Hong Kong to introduce automatic international roaming. We were the first in the world to implement Enhanced Full Rate technology in our network in 1997, greatly improving voice quality for our customers. We were the first in Hong Kong to pilot launch GPRS in 1999.
SmarTone (SEHK: 0315) has been publicly listed in Hong Kong since 1996. The Company's major shareholder is Sun Hung Kai Properties Limited (holding about 51%).
Website address: www.smartone.com.hk
For further information, please contact:
Ms.
Helen Kwan Head of Corporate Communications Tel: (852) 3128 2255/ 9664 7628 Email: helen_kwan@hksmartone.com |
Ms. Desiree Chan Assistant Manager - Corporate Communications Tel: (852) 3128 2241 / 9169 4552 Email: desiree_chan@hksmartone.com |