\
\ "Leisure Guide"
News
Release
Release
|
|
News
Release |
's
Customers Enjoy Exclusive Hotel Privileges
(27 May 2003, Hong Kong) - SmarTone Mobile
Communications Limited announced today that its customers can enjoy discounted
packages for hotel accommodation and food & beverage by browsing and presenting
selected pages of 
to the check-in counters and receptions of designated restaurants of the three
hotels: The Royal Garden, Royal Plaza Hotel and Royal Park Hotel, respectively.
To enjoy the discounted hotel packages,
SmarTone's customers only have to browse
and select "Hotel Offers" under
\
\ Leisure Guide. They can then enjoy the privileged packages of accommodation
and food & beverage from The Royal Garden, Royal Plaza Hotel and Royal Park
Hotel by presenting designated pages of
(Please refer to the table below for details). The privileged packages are valid
until 30 June 2003.
's
Hotel Offers
|
Royal Plaza
|
Royal Park
|
The Royal Garden
|
|
| 1. Accommodation Offers | |||
|
7-Day Room Package
|
Daily Room Package
|
||
|
Price:
|
$300 daily (inclusive of 10% service charge & 3% government tax) |
$280 daily (inclusive of 10% service charge & 3% government tax) |
$600 daily +10% service charge + 3% government tax (deluxe room only) |
|
Entitlements:
|
|
|
|
|
Terms & conditions:
|
|
|
|
|
Enquiry number:
|
2622 6110
|
2694 3815
|
2733 2828
|
| 2. Food & Beverage Offers | |||
|
Discounts:
|
$100 cash discount when consume over $500 during dinner period at their Chinese restaurants |
20% discount for dining in three designated restaurants [except Father's
Day (three restaurants); lunch at the Chinese restaurant on Sundays and
public holidays; and supper buffet at The Greenery Coffee Shop] |
|
|
Terms and conditions:
|
|
||
|
Enquiry number:
|
2622 6161
|
2694 3939
|
|
Following the launch of <Check n' Save>* and <Premier
Dining Offers>** via the section
of 's ,
SmarTone now provides its customers with these new hotel offers grouped under
"Leisure Guide".
|
||||||||||||||||||||
For details about 's
Hotel Offers, please browse ,
call the 24-hour hotline (2880 2688) or visit any SmarTone shop.
| Remarks: | |
| * |
<Check n' Save> - |
| · | A price comparison service enabling customers to search for ways of consumptions to enjoy the greatest savings. |
| · | Provides updated price checks at Park'n Shop and Wellcome supermarkets for 8 categories of goods covering more than 400 selected items. |
| · |
The 8 categories are Daily Foodstuff, Seasonings, Snacks & Confectionery, Beverages, Wines & Spirits, Personal Care, Baby Care and Cleaning Agents.
|
| ** |
<Premier Dining Offers> - |
| · | A unique credit card 'good deal' guide enabling customers to look up dazzling dining offers by 5 credit cards, namely HSBC, Hang Seng, Standard Chartered, Manhattan and American Express credit cards. |
| · | Customers can search the offers by either cuisine [including Chinese, Western, Japanese, Korean & others (e.g. Vietnamese, Thai)] or location. |
| · | They can click on the phone numbers of the over 450 restaurants listed in the guide and the call will be set up automatically. |
###
About SmarTone
Established in 1992, SmarTone is a leading provider of mobile communications services in Hong Kong. It is a customer-oriented Company and aims to bring its customers closer to the people, the information and the entertainment that is important to them and, through this, to generate greater shareholders' value.
With our strong technological heritage
and deep commitment to quality service, we intend to bring our customers into
the new world of 2.5G/3G mobile infotainment and media. With a clear focus on
customer needs, we have marketed numerous compelling services which deliver
substantial benefits to our customers — recent branded offerings include ,
,
,
,
and
.
Our commitment to quality service is well recognised in Hong Kong, validated by recent retail and service industry awards.
| Asia Pacific Customer Service Consortium's Customer Relationship Excellence Awards | |||
| Customer Relationship
Excellence - Outstanding Achievement |
2002 | ||
| Call Center of the Year
(for Telecommunications) |
2002 | ||
| Customer Service Professional
of the Year |
2002 | ||
| Hong Kong Retail Management Association's Annual Service and Courtesy Awards | |||
| Best Team Award |
2001 & 2002 | ||
| Supervisory Level Award |
2001 | ||
| Junior Frontline Level
Award |
2002 | ||
| Hong Kong Retail Management Association's Mystery Shoppers Programme | |||
| Service Category Leader
|
2002 & 2003 | ||
| Service Retailer of
the Year |
2002 | ||
| Hong Kong Management Association's Distinguished Salesperson Award | |||
| Four SmarTone-nominated staff members | 2003 | ||
| All five SmarTone-nominated
staff members |
2002 | ||
| Hong Kong Call Centre Association's Call Centre Award | |||
| Call Centre Team Leader
- Silver & Bronze |
2002 | ||
| Call Centre Professional
- Bronze |
2002 | ||
We were the first operator to launch GSM mobile services in Asia in 1993 and the first in Hong Kong to introduce automatic international roaming. We were the first in the world to implement Enhanced Full Rate technology in our network in 1997, greatly improving voice quality for our customers. We were the first in Hong Kong to pilot launch GPRS in 1999.
SmarTone (SEHK: 0315) has been publicly listed in Hong Kong since 1996. The Company's major shareholder is Sun Hung Kai Properties Limited (holding about 51%).
Website address: www.smartone.com.hk
- END -
For further information, please contact:
| Ms. Helen Kwan Head of Corporate Communications Tel: (852) 3128 2255/ 9664 7628 Email: helen_kwan@hksmartone.com |
Ms. Desiree Chan Senior Executive - Corporate Communications Tel: (852) 3128 2241/ 9169 4552 Email: desiree_chan@hksmartone.com |