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Payment Methods

Payment Methods

In Person at SmarTone Stores

Payment by cheque, cash, BOC card or credit card (VISA / Master / American Express) are accepted at SmarTone stores.

Rua Do Campo Store

Address: Rua do Campo, Nos136 - 144 A R/C
Office hour: Monday to Sunday 10:00 - 20:00

Rua Da Palha Store

Address: Rua da Palha 11-11A e Patio da Cabaia 1-1B , Edf. Tai Yeng R/C B
Office hour: Monday to Sunday 10:30 - 20:00

Avenida De Horta E Costa Store

Address: Avenida De Horta E Costa No 29, R/C
Office hour: Monday to Sunday 10:30 - 20:30

Rua Dois Bairro Iao Hon Store

Address: Rua Dois Bairro Iao Hon N34, Centro Comercial Vong Kam, Res-Do-Chao H
Office hour: Monday to Sunday 10:30 - 20:00

Customer Centre

Address: Avenida do Infante D. Infante D. Henrique No. 43-53 A, The Macau Square 10/F, D
Office hour: Monday to Friday 10:00 - 19:00. Saturday, Sunday and Public Holiday 10:00 – 13:00

By Post

To settle the bill by post, simply prepare a crossed cheque payable to
"SmarTone Mobile Communications (Macau) Limited"
along with the remittance slip to "Av Xian Xing Hai, Centro Golden Dragon, 12 andar A-F, K-L & N, Macau".

Please write your name or company name and service number on the back of your cheque and state "Payment Settle" on envelope.

Allow three working days for the payment transaction to be processed.

Autopay -- Direct Debit

Please bring along the authorisation forms and apply for direct debit at SmarTone stores or Banco Delta Asia, Banco Nacional Ultramarino, Bank of China, Luso International Banking Limited, Tai Fung Bank and Weng Hang Bank.

Once approved, your service charge will be settled automatically each month by direct debit. You don't need to worry about late payment any more.

Autopay -- Credit Card Direct Debit

Please bring along the authorisation forms and apply for credit card direct debit at SmarTone stores in person, or by post to "SmarTone Mobile Communications (Macau) Limited, Av Xian Xing Hai, Centro Golden Dragon, 12 andar A-F, K-L & N, Macau". Please state "Payment Settle" on the envelope.

Once approved, your service charge will be settled automatically each month by credit card direct debit. You don't need to worry about late payment any more.

Pay at Bank

You can settle payment at Banco Delta Asia, Banco Nacional Ultramarino, Bank of China and Luso International Banking Limited.

Phone Banking Bill Payment Service

You can pay by phone if you have a phone banking account at the Bank of China, Luso International Banking Limited or Tai Fung Bank. Please refer to your bank for details.

Online Payment

If you are a registered user of Banco Nacional Ultramarino or Bank of China, you can pay online. Please refer to the relevant bank for service application enquiries.

Important Note

Outgoing call services will be barred if the payment has not been settled by the payment due date.