Simple steps to log onto the SmarTone network
Access our free Hong Kong visitor hotline
Making and receiving calls
How others can reach you
Useful information
2.5 / 3G Data Roaming Services
Simple steps to log onto the SmarTone network
| |
1. |
Scroll your handset menu to "Settings" or "Network Selection" |
|
2. |
Select "Available Networks" or "Operator Selection" then "Manual"
and choose "SmarTone" or "SMC-HK" |
Access our free Hong Kong visitor hotline
While you are using the SmarTone network, press      /  / 
No service charge is applied for dialling *368. Only local airtime is charged.
Making and receiving calls
To make a local
call: simply enter the local phone number
To call your home country or another country: Press '+' then country code, area code and phone number
How others can reach you:
| From |
Dialling Method |
| 1. Your home country |
Your domestic mobile phone number |
| 2. Hong Kong and other countries |
Press '+' then your home country code, and your domestic mobile phone number |
Saving tips for call charges
1. Divert all incoming calls to "Voice mail" service or "Messaging" service and check your messages regularly
2. Cancel conditional call forwarding to avoid unnecessary roaming charges
Useful information
2.5 / 3G Data Roaming Services
| |
1. |
Bring along your 3G or any WAP phone with appropriate settings advised by your local operator. |
|
2. |
If you encounter any problem in data roaming during your stay, please visit our SmarTone store. For enquiry, please call 3189 2388. |
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