Services & Apps – Call Guard

Take back control on what calls you wish to receive for greater peace of mind


	A cloud-based platform enabling you to avoid disturbances by blocking nuisance calls from getting through to your phone, a service unrivalled by other similar apps
	Applicable to four leading smartphone platforms - iOS, Android, BlackBerry and Windows Phone
	Using the app in collaboration with our other customers, you can contribute to a database of nuisance call numbers for even more effective blocking.
	Report "the last nuisance call received" ^* and block numbers with a hidden caller ID or originating outside of Hong Kong at the touch of a button
	Flexibility to personalize call blocking to your exact needs by allowing you to maintain contact with identified nuisance callers
	Do not disturb function permitting only designated callers to reach you directly, all other calls are directed to voicemail
	Your own personalised list of callers to be blocked from reaching you
	A verification team will authenticate the numbers reported, to prevent false reporting and protect the rights of other users

Remark: ^*Includes the last call answered by you or picked up by voicemail.

"Call Guard" has 4 key features:

Listed Nuisance Callers

Bar all listed nuisance callers from reaching you. If you receive a nuisance call, submit the number immediately to our database using the app. This will help you and others avoid more annoying calls in the future.

My Blocked Callers

Reject all calls from your list of specified numbers (up to 100 entries).

Block the Blocker

Block calls without caller number display. Choose whether you want to receive overseas calls without caller identity*.

My Trusted Callers only

Allow only private trusted numbers to reach you (up to 100 entries), while all other calls are forwarded to your voicemail. When you are out of town in a different time zone, this feature helps protect you from disturbances while allowing only really important callers to reach you. You’ll also save on unnecessary roaming charges too.

Cases

Fight back & be disturbance-free! Mr Lau always receives marketing calls from banks and financial institutions which impact his personal life, so he activates “Listed Nuisance Callers” to bar all nuisance calls. He reports the callers easily via the Call Guard app which in turn helps others be free from nuisance calls.

Protect your personal space and save your money when you are abroad Miss Ho is a frequent traveler and used to receive numerous cold calls that wasted her time and incurred roaming charges. She turns on “My Trusted Callers only”, allowing only trusted callers e.g. her parents and boss to be connected, while all other calls are forwarded to voicemail. It saves her from being disturbed and unnecessary roaming charges too.

Take back the control Miss Chan is frequently disturbed by an unknown call at night, which affects her quality of sleep. She activates “My Blocked Callers” and “Block the Blocker” to reject all calls from her list of specified numbers, and now she enjoys sweet dreams every night.

Terms and conditions