We all learn to expect the unexpected, but we often don’t have help when it is most needed. With HelpNow on Mobile, you can have a team of highly trained response agents at your fingertips, ready to help you when you need them.
Handle uncertainties better
In an urgent situation the HelpNow Response Team, with their extensive training and resources, is there to help. They can even contact emergency services for you and inform your designated contacts in an emergency.
A wide range of assistance available 24/7
The team will always be there for you wherever you are, whatever the time of day.
Get the help you need
The Response Team can access important information about you including your personal details and location* so they offer exactly the help you need. You can also securely cache vital personal information with HelpNow on Mobile for even more personalised assistance.
Never be lost
With network positioning, we can help you to locate yourself as long as your phone is on. You can also authorize your designated contacts to check on your location by calling the HelpNow on Mobile Hotline^.
Available on all leading smartphone platforms
Helpnow on Mobile is available on iPhone, Android, BlackBerry, and Windows Phone.
Be better prepared, should the unexpected happen. Subscribe to HelpNow on Mobile here.
GPS and/or cellular network location information, where available, is collected when subscribers call in. Information will be cross-checked with the subscriber’s real time location during the call.
This service is only available in Hong Kong. Its accuracy may be affected by environmental factors. Only people that have been authorised by users can check user locations. Users can update authorisations through the HelpNow on Mobile app, My Account, or at retail outlets.