SmarTone is a leader in wireless communications in Hong Kong. It provides voice, multimedia and broadband services through its territory wide 4G and 3G HSPA+ networks, and the use of unique X-celerator engine which speeds up the internet experience.
SmarTone's goal is to deliver unbeatable and valuable experiences to customers through superior network performance, proprietary services and customer care that looks after customers as SmarTone staff would want to be looked after themselves.
SmarTone believes that every person has the power to make each day better than the last. This belief led to numerous service developments and technology innovations created to help customers accomplish this goal. These include the introduction of HTML browser-enabled multimedia services to Hong Kong in 2002, establishing SmarTone as a leader in proprietary services. In 2006, SmarTone revolutionized mobile broadband in Hong Kong with the world's first 1.8Mbps HSPA network covering the whole of its service territory and the first mobile broadband dongles, enabling customers to bring the Internet with them wherever they went. In collaboration with The Chinese University of Hong Kong in 2007, SmarTone developed ground-breaking cloud-based technologies making it possible for customers to enjoy popular Internet multimedia content in real-time, including a wide variety of standards on all 3G devices. This patented technology enables SmarTone customers to enjoy Flash videos even on devices that do not natively Flash technology.
SmarTone leads the market in retail store design, and successive generations of retail stores have provided a superior shopping experience to its customers. The company is also well known for its customer care, with numerous innovations constantly taking the customer experience forward. In 2009, SmarTone introduced the first Android smartphone to Hong Kong, together with exclusive widgets, apps and entertainment services customized for its customers. Recently, SmarTone has developed applications for over-the-top distribution on application stores attached to the main smartphone operating systems, enabling mobile users on other mobile networks to subscribe to these services. All these innovations demonstrate SmarTone's dedication to empowering its customers to do more, enjoy more and be more.
SmarTone is a subsidiary of SmarTone Telecommunications Holdings Limited (0315.HK) which is itself a subsidiary of Sun Hung Kai Properties Limited (0016.HK), both of which are listed on stock exchange in Hong Kong.
For more information on SmarTone Telecommunications Holdings Limited, please visit www.smartoneholdings.com