Phones
Connected Devices
Service Plans
Prepaid
Roaming & IDD

Local Prepaid SIM


Local Calls

Local calls
Voice Basic:
HK$0.5 / min
Or choose the optional:
Monthly Local Voice Pack: HK$10 / 200 mins
Local voice call is charged on a per-minute basis. Call duration is rounded up to full charge units for computation purposes.

Monthly Local Voice Pack:
  • The pack is valid for 30 days from the date of subscription. The fee will be deducted automatically every 30 days.
  • If the SIM card balance is insufficient for fee deduction and/or the SIM card validity is less than 30 days on the payment day, the pack will be automatically terminated.
  • If the allowance of the pack is used up, local call will be charged based on the basic local airtime charge thereafter. You can subscribe to a new Monthly Local Voice Pack.
  • All unused allowance of Local Voice Call Pack cannot be carried forward to the next month.


Instructions for Local Calls Service:

Data

In Hong Kong / Macau While Roaming
Data Service Shared Data Packs for Hong Kong and Macau Charge Validity HK$0.12/KB
1-Hour Always-on Data Pack HK$8 / Use freely* Continuous 60-minute data service upon subscription
1-Day Always-on Data Pack HK$24 / use freely* Continuous data service till 23:59 on the same day upon subscription
3-Day Always-on Data Pack
(Data access speed up to 384Kbps)
HK$38 / use freely Valid from subscription day to 23:59 on the 3rd day
7-Day Always-on Data Pack
(Data access speed up to 384Kbps)
HK$68 / use freely Valid from subscription day to 23:59 on the 7th day
3-Day Data Pack HK$38 / 2GB Valid from subscription day to 23:59 on the 3rd day
7-Day Data Pack HK$68 / 3GB Valid from subscription day to 23:59 on the 7th day
1GB Monthly Data Pack HK$168 / 1GB Valid for 30 days from the date of subscription. The fee will be deducted automatically every 30 days
2GB Monthly Data Pack HK$248 / 2GB
3GB Monthly Data Pack HK$298 / 3GB
2GB Fixed Data Pack HK$268 / 2GB Valid until expiry of the SIM card

*Under FUP (Fair Usage Policy), when the data usage within a month, calculated from the first day of the billing cycle, reaches the fair usage level of 5GB, the data service will continue at a speed up to 384kbps.

    Data Service:
  • You can subscribe to any data packs via SmarTone CARE or quick access code.
  • You can only subscribe to one of the above Hong Kong and Macau shared data packs at the same time.
  • 3G/4G data roaming is supported in Macau. Please switch on “Data Roaming” function in your mobile phone while using data service in Macau, and data usage will be deducted from the subscribed data pack.
  • For other destinations, only 3G data roaming is supported. The minimum data roaming charging unit is 1KB. Usage less than 1KB will be rounded up to 1KB.
  • Data usage on smartphone and tablet only. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other factors which may arise.

    Monthly Data Pack:
  • Monthly Packs are valid for 30 days from the date of subscription. The fee will be deducted automatically every 30 days.
  • If the SIM card balance is insufficient for fee deduction and/or the SIM card validity is less than 30 days on the payment day, the Monthly Pack will be automatically terminated.
  • A notification SMS will be sent to you when the data allowance is almost used up before the Monthly Pack’s due date. When data allowance is used up, you can subscribe to any data packs of your choice and the expiry date or time will be reset accordingly.
  • You can request to cancel the Monthly Pack for the coming month via SmarTone CARE or quick access code. The Monthly Pack will be terminated upon its expiry.
  • All unused data allowance cannot be carried forward to the next month.

Wi-Fi Day Pass
Service Charge
Wi-Fi Day Pass HK$5 / day

The Wi-Fi Day Pass is valid till 23:59 on the same day of subscription. You will receive a SMS including user name and password after successful subscription. You can then select the Wi-Fi network (SSID) “Y5ZONE“ under your device settings and login through browser. You may visit the website of Y5ZONE to search for a hotspot.



Instructions for Data Service:

Messaging

  In Hong Kong While roaming
SMS Send to SmarTone customers HK$0.1 Send to HK mobile network HK$7
Send to other local networks HK$0.7
Send international SMS to China network HK$1.0 Send to local or 3rd country mobile network HK$9
Send international SMS to other overseas network HK$1.8
Receive Free Receive Free
MMS Intra / Inter HK$1.5 Send to HK mobile network HK$1.5, plus data roaming charge
Send to overseas network HK$3.0 Send to local or 3rd country mobile network HK$3, plus data roaming charge
Receive Free Receive HK$0.12/KB
The minimum roaming MMS (receiving) charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.

Instructions for Messaging Services:

Call Management Services

Service Charges
Caller Number Display Free of charge
Call Waiting
  • Free subscription
  • Airtime charge will be incurred for all calls you answer
Conference Call
Call Forwarding HK$15/month
Voice Mail HK$15/month

For retrieving messages through your card:
  • charged at local airtime rate (local use)
  • roaming charges (overseas use)
Connecting Tone
  • HK$20/month (including 1 connecting tone change per month)
  • HK$5 / additional tone change
Basic Call Guard HK$8/month

The monthly service charges above will be deducted automatically from the SIM card every month (If the date of subscription falls between 28th – 31st inclusive, the monthly fee will be deducted on 28th of each month).If the SIM card balance is insufficient for charge deduction and/or the SIM card validity is less than 1 month on the monthly renewal day of the subscribed service, the service will be automatically cancelled. Customer is required to top-up the SIM card at $50 or above and subscribe the service again.

Instructions for Call Management Services:

Terms and Conditions for this Service

  • Subject to relevant terms and conditions. Please click here for details.