Phones
Connected Devices
Service Plans
Prepaid
Roaming & IDD

Local Prepaid SIM


IDD

IDD Calls Per Minute Charge (24-hour flat rate)
Major Countries Voice Video+
Australia HK$2.00 HK$ 8.00
Canada* HK$0.20 -
China* HK$0.20 HK$ 8.00
Indonesia HK$8.00 HK$12.00
Japan HK$3.28 HK$ 8.00
Macau HK$1.99 HK$ 8.00
Malaysia* HK$0.20 HK$ 8.00
New Zealand HK$3.99 HK$ 9.00
Philippines HK$2.88 HK$ 9.00
Singapore* HK$0.20 HK$ 8.00
Taiwan HK$1.19 HK$ 9.00
UK HK$2.50 HK$ 8.80
USA* HK$0.20 -
Other Countries Click here
  • IDD calls to China, USA (except Alaska & Hawaii), Canada, Singapore and Malaysia are charged per-minute plus local airtime charges of HK$0.05/min. Call duration is rounded up to full charge units for computation purposes.
  • IDD video call is applicable to Broadband & Voice Stored-Value SIM only.

Terms and Conditions for this Service

  • Above charges are applicable when calling with Broadband & Voice Stored-Value SIM and Broadband & Voice Stored-Value SIM Extra.
  • IDD calls, except calls to China, USA (except Alaska & Hawaii), Canada, Singapore and Malaysia, are charged every 6 seconds plus local airtime charges of HK$0.05/min.
  • The call will be charged once connected.
  • Video calling rates are applicable to calls made to mobile phone only.
  • Call duration is rounded up to full charge units for computation purposes.
  • Prices are subject to change without notice.
  • Subject to relevant terms and conditions. Please click here for details.

Dialing Method

Making calls to other countries/territories

  Or  

Roaming

Roaming Calls Per Minute Charge
Roaming Destination Making Calls to HK Receiving Calls Making Local Calls Making Calls to Other Destinations
China Macau HK$ 5.50
HK$ 7.00 (Direct Dial)
HK$ 7.00 HK$ 3.70
HK$ 5.00 (Direct Dial)
HK$19.00
HK$26.00 (Direct Dial)
Shenzhen / Shekou HK$ 5.70
HK$ 7.00 (Direct Dial)
HK$ 7.70 HK$ 8.00
HK$ 8.00 (Direct Dial)
HK$19.00
HK$26.00 (Direct Dial)
Guangdong HK$ 8.00
HK$10.00 (Direct Dial)
HK$ 8.70 HK$ 8.00
HK$ 8.00 (Direct Dial)
HK$19.00
HK$26.00 (Direct Dial)
Rest of China HK$ 8.00
HK$10.00 (Direct Dial)
HK$15.70 HK$ 8.00
HK$ 8.00 (Direct Dial)
HK$19.00
HK$26.00 (Direct Dial)
Asia Pacific Singapore HK$13.00
HK$15.00 (Direct Dial)
HK$13.00 HK$ 9.00
HK$11.00 (Direct Dial)
HK$19.00
HK$35.00 (Direct Dial)
Malaysia HK$13.00 HK$13.00 HK$ 9.00 HK$19.00
Philippines
Taiwan
Australia HK$23.00 HK$23.00 HK$19.00 HK$25.00
Bangladesh
Indonesia
New Zealand
Pakistan
Thailand
Vietnam
Sri Lanka HK$23.00
HK$26.00 (Direct Dial)
HK$23.00 HK$19.00
HK$19.00 (Direct Dial)
HK$25.00
Cambodia HK$25.00 HK$25.00 HK$25.00 HK$25.00
India HK$35.00 HK$35.00 HK$35.00 HK$35.00
Europe Netherlands HK$23.00
HK$39.00 (Direct Dial)
HK$23.00 HK$19.00
HK$19.00 (Direct Dial)
HK$25.00
HK$39.00 (Direct Dial)
Belgium
UK
Czech Republic HK$23.00 HK$23.00 HK$19.00 HK$25.00
Denmark
Finland
France
Germany
Hungary
Ireland
Italy
Norway
Portugal
Sweden
Switzerland
Austria HK$25.00 HK$25.00 HK$25.00 HK$25.00
Croatia
Estonia
Greece
Iceland
Luxembourg
Poland
Romania
Slovakia
Slovenia
Vatican City
Latvia HK$35.00 HK$35.00 HK$35.00 HK$35.00
Spain
Middle East/Africa Bahrain HK$23.00 HK$23.00 HK$19.00 HK$25.00
Israel
Jordan
South Africa
Turkey
UAE
Ivory Coast HK$25.00 HK$25.00 HK$25.00 HK$25.00
Egypt HK$35.00 HK$35.00 HK$35.00 HK$35.00
America Canada* HK$25.00 HK$25.00 HK$25.00 HK$25.00
USA*
Other Roaming Countries Click here
  • Only applies to Tri-band phones.

Terms and Conditions for this Service

  • Above charges are applicable when calling with Broadband & Voice Stored-Value SIM and Broadband & Voice Stored-Value SIM Extra.
  • Roaming charges come into effect when you pick up a call sent by the system after it has connected you to the designated called party. This is regardless of whether the called party is successfully connected or not.
  • All calls made and received while roaming will be subject to a minimum 30-second charge and any additional time will be charged on a 6-second incremental basis.
  • The direct dial service will be charged on a per-minute basis.
  • Call duration is rounded up to full charge units for computation purposes.
  • Please call our 24-hour sales hotline: 2281 8888 for the full details of roaming service.
  • Prices are subject to change without prior notice.
  • Subject to relevant terms and conditions. Please click here for details.

Dialing Method

  1. International Roaming
    • Calling Hong Kong

    • Making local calls or calling to other countries

    After pressing the above keys, "Accepted" will be displayed on your mobile screen. Wait for your phone to ring and pick up the call, you will be connected to the called party.

  2. Roaming direct dial service

    Enjoy convenient direct dial service with China Mobile Network in China, MobileOne Network in Singapore, Belgacom Network in Belgium, Vodafone Netherlands Network in Netherlands, Vodafone UK Network in UK, SmarTone Network in Macau and Dialog Network in Sri Lanka*.

    • Calling Hong Kong

    • Making local calls

    • Calling other countries

  • Direct dial service applies to local calls & calls to Hong Kong only