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Director of Future Services - Chris Lau

Chris Lau joined SmarTone in 1992 as its first employee and was appointed to his current position of Director of Future Services in 2001. He is responsible for monitoring emerging technologies and business models, formulating strategies for new services, and architecting the adoption of technologies for both services and business operations.

Mr Lau has made important contributions in enabling SmarTone’s innovations and its improvement in customer experiences across its full range of services.

Mr Lau held various senior Network and Products Development positions in both mobile and fixed line service providers in Canada and Hong Kong. Mr Lau is a Chartered Engineer and a Professional Engineer of Ontario, Canada.